Overview
Work History
Education
Skills
Timeline
Summary
Reference
Hi, I’m

Shakil Kumar

Northwood,Christchurch
Shakil Kumar

Overview

4
years of professional experience

Work History

Kiwiexpress
Canterbury , Christchurch

Self-employed
01.2024 - Current

Job overview

  • Ensure timely and careful package delivery, enhancing customer satisfaction and trust.
  • Optimize routes for efficient navigation, reducing delivery times and operational costs.
  • Adapt to dynamic situations, solving logistical challenges to maintain service reliability.
  • Maintain professional communication with clients, ensuring clear expectations and feedback.
  • Commit to high standards of punctuality and detail, consistently meeting tight deadlines.
  • Coordinate with dispatch to ensure seamless operations, minimizing delays and boosting customer satisfaction.

Cardinal Logistics
Islington , Christchurch

Freight Operations Associate
07.2023 - 01.2024

Job overview

  • Operated forklifts, managed material handling, ensured timely and accurate order delivery.
  • Suggested process improvements to enhance efficiency and reduce errors.
  • Adapted to changes, handled pressure, communicated effectively with team and supervisors.
  • Maintained safety standards to ensure a secure workplace.
  • Collaborated with team to prioritize tasks, boosting overall productivity.

Motion Recruitment
Christchurch , CHRISTCHURCH

Team Leader, Fire Passive, Forklift, All Rounder
01.2022 - 06.2023

Job overview

  • Led container unloading and tipping cone operations, ensuring safe handling of animal foods and vitamins.
  • Enhanced fire safety by installing fire pattress, collars, and fire gib in various residential projects.
  • Operated forklifts to streamline freight handling, improving efficiency and reducing downtime.
  • Served as Fire Passive Technician, gaining expertise in fire safety protocols and compliance.

Burger King
Belfast , Christchurch

Customer Service Representative
04.2021 - 01.2023

Job overview

  • Tailored for your job title
  • Assisted customers daily, enhancing their experience and satisfaction.
  • Communicated effectively as the front-line representative, boosting customer loyalty.
  • Provided product knowledge and service advice, improving sales and customer retention.
  • Developed strong communication and commercial awareness skills.
  • Contributed to a supportive team environment, ensuring smooth operations

Nz Trucks- Envirowaste workshop
Bromley, Christchurch

Volunteer
02.2020 - 07.2021

Job overview

  • Organized and maintained records of volunteer hours and donations.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Diagnosed problems and performed necessary mechanical repairs to diesel engines, transmissions, brakes, hydraulic systems.
  • Maintained detailed records of all work performed on each vehicle and equipment.
  • Welded broken parts and structural members made from steel plates as required.
  • Reviewed repairs with customers and advocated for vehicle safety.
  • Maintained vehicles by changing oil, checking batteries and lubricating components.

Education

Mairehau High School
Christchurch

High School Diploma
01-2021

Skills

  • Recordkeeping
  • MS Office
  • Active Listening
  • Public Speaking
  • Dependable and Responsible
  • Interpersonal Communication
  • Attention to Detail
  • Decision-Making
  • Strategic Planning

Timeline

Self-employed

Kiwiexpress
01.2024 - Current

Freight Operations Associate

Cardinal Logistics
07.2023 - 01.2024

Team Leader, Fire Passive, Forklift, All Rounder

Motion Recruitment
01.2022 - 06.2023

Customer Service Representative

Burger King
04.2021 - 01.2023

Volunteer

Nz Trucks- Envirowaste workshop
02.2020 - 07.2021

Mairehau High School

High School Diploma

Summary

Accomplished Sales Professional with 3 years of expertise in customer relations, professional communication, and route optimization. Demonstrates exceptional leadership capabilities and a focus on efficiency, consistently driving process improvements and delivering superior customer satisfaction. Skilled in strategic planning and adept at leveraging data analysis to inform decision-making, optimize sales strategies, and enhance overall operational performance. Proven ability to drive sales growth through a customer-centric approach and a commitment to continuous improvement. Seeking professionalism and dedicated to finding the best investment for my time.

Reference

  • Trish Malcom - Motion Recrultment +6421866621
  • Ravinesh Chand - Cardinal Logistics +64223985233
  • Lauren Healey - KlwiExpress +642108648918

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Shakil Kumar