Dedicated and results - driven professional with a strong background in customer service, operations management, and team leadership.
Transitioned from an Administrative role in India to the Hospitality and food industry in NewZealand.
Starting as a Sandwich Artist at Subway and progressing to Senior Sandwich Artist before becoming a Restaurant Manager .
With over two years of Management experience, successfully increased sales by 20% within a year, built and trained a high - performing team , and ensured excellent audit scores by maintaining high operational standards. Adept at customer Service, food safety compliance, and business operations, with a passion for quality and efficiency. Hight adaptable, quick to learn, and committed to professional growth .
I am also passionate about sales and am keen to continue improving my sales and customer service skills. I am now seeking new opportunities that will allow me to further develop my expertise in sales and customer engagement .
As a Manager of the store , I am responsible for overseeing the daily operations, ensuring high -quality customer service, managing staff, maintaining food safety standards, and driving business growth, My role also includes supervising employees, handling inventory, managing finances, and ensuring compliance with company policies and local regulations .
My achievements are :
My journey from an Admin role in India to starting fresh in the hospitality industry, working my way up from Sandwich Artist to a Manager, showcases my adaptability, dedication , and ability to excel in new environments.
I am passionate about dance and fitness, I have pursued Zumba as both a personal and a profession. As a certified Zumba Instructor, I lead dynamic and energetic classes that motivate participants to achieve their fitness goals while having fun.
I focus on physical health, and fostering a positive community environment.
It helped me personally for my well being and confidence .
As a Senior Sandwich Artist , I played a crucial role in ensuring customer satisfaction, maintaining high-quality food preparation, and supporting the restaurant's daily operations. you developed strong relationships with customers, upheld company standards, and provided guidance to team members to improve efficiency and service quality .
My key Responsibilities:
Achievement & Growth :
As a Sandwich Artist , I played a vital role in delivering excellent customer service, preparing high-quality food, and ensuring compliance with Subway's standard. Starting in a new country and industry, I quickly adapted by learning company policies, food preparation techniques and customer expectations. through dedication and hard work, i transformed into confident and skilled professional. Increased speed of service through effective multitasking and time management skills.
Responsibilities :
Achievement & Growth
As an Admin Executive at raffles International College, a leading design college, I was responsible for a variety of administrative functions to ensure smooth college operations. my role involved managing the student database, supporting the administration team, and assisting in student transfers to Singapore for their final year. Additionally I coordinated communication with parents and provided a seamless experience for both students and staff.
Responsibilities :
Student Database Management.
Communication & Coordination
Transfer Support.
Visitor &Accommodation Management
Housekeeping Facilities Management.
Classroom Module Coordination .
Zumba Instructor Certification .