Shaldon Williams
Tauranga,BOP
Summary
A highly motivated and results-oriented Systems Engineer with over a decade of experience in IT, seeking to leverage technical expertise to excel in a challenging Systems Engineer role. Proven ability to manage complex projects, troubleshoot technical issues, and deliver exceptional customer service. Adept at report design, data presentation, and process optimization. Possesses a strong foundation in data analysis, with a recent Data Analyst certificate further enhancing skills in data science. Eager to contribute to a dynamic team and drive innovation through technology solutions.
Overview
11
11
years of professional experience
Work History
Design Consultant
KAMAR Ltd
12.2020 - Current
- Prepared original and relevant options for clients suitable to individual requirements.
- Prepared strategies and proposed concepts for client approval.
- Met with a variety of customers each week to discuss design vision and individual needs.
- Customer Service.
- Technical problem solving and troubleshooting. Installation and configuration of software.
- Analyse software issues.
- Building reports, including scripting.
- Client training.
Systems Engineer
PC Media
03.2018 - 12.2020
- Verified compliance with applicable performance metrics and compatibility expectations.
- Maintained stability, integrity, and efficient operation of information systems supporting organisational functions.
- Conducted end-user reviews for modified and new systems.
- MS Cloud Office Solutions.
- Azure Support: user setup and profile management. Hardware Support.
- Deployment Services: Both new clients and established clients.
Help Desk Support Specialist
KAMAR Ltd
12.2013 - 03.2018
- Patched software and installed new versions to eliminate security problems and protect data.
- Configure hardware, devices, and software to set up work stations for employees.
- Supervised daily configuration activities and business systems operations.
- Installation of new technology and new personnel training.
- Customer Service.
- Technical problem solving and troubleshooting. Installation and configuration of software.
- Managing Virtual networks.
- Junior Staff Training and assistance.
Education
Data Science & Artificial Intelligence (AI) Certificate, - Data Science
Institute of Data - AUT
Australia02.2024
Bachelor of Information Technology - Information Technology
Open Polytechnic
New Zealand07.2025
Computing Network Engineering Level 6 Diploma, Microsoft Windows 7, Configuration (70-680) - Computer Networking
Avonmore Tertiary Institute
Tauranga, New ZealandSkills
- Microsoft 365
- Windows and Mac OS
- Windows Virtual Machines
- Azure
- Network Management
- Active Directory
- Install, Configuration and Maintenance
- SQL
- Data Analysis
- Cloud Computing
- Power BI
- Project Management
- Critical and Dynamic Thinking
- Advanced Customer Support
- Excellent Communication Skills
References
Available on Request
Hobbies and Interests
- Playing Sports such as Cricket and Badminton.
- Family Time
- Up-Skilling my own Skills.
- Currently investigating new Analysis libraries and working towards a Bachelor of Information Technology.
Timeline
Design Consultant
KAMAR Ltd
12.2020 - Current
Systems Engineer
PC Media
03.2018 - 12.2020
Help Desk Support Specialist
KAMAR Ltd
12.2013 - 03.2018
Data Science & Artificial Intelligence (AI) Certificate, - Data Science
Institute of Data - AUT
Bachelor of Information Technology - Information Technology
Open Polytechnic
Computing Network Engineering Level 6 Diploma, Microsoft Windows 7, Configuration (70-680) - Computer Networking
Avonmore Tertiary Institute
Similar Profiles
Vijayan CVijayan C
Front Office Manager at Taz Kamar Inn Private LimitedFront Office Manager at Taz Kamar Inn Private Limited
Mandeep KaurMandeep Kaur
Cashier, Team Leader at Kamar AkkachCashier, Team Leader at Kamar Akkach
SAFIULLA SULTANSAFIULLA SULTAN
E-Commerce Assistant at Kamar Silver Factory Pvt LtdE-Commerce Assistant at Kamar Silver Factory Pvt Ltd