Shalini Athauda

Enhanced patient comfort by providing compassionate and attentive care.

• Improved patient health outcomes through diligent monitoring and timely intervention.
• Assisted patients with daily living activities, ensuring their safety and wellbeing.
• Maintained accurate documentation of patient care activities for regulatory compliance purposes.
• Managed multiple priorities simultaneously while remaining focused on delivering exceptional quality care.

• Daily Input Changes to Working schedules into IHC Shift (UKG System)
• Daily Coordinate with managers to ensure staff schedules are managed to accurately reflect any required schedule changes and approved hours worked by staff.
• Maintain up to date working schedules by managing planned shift changes.
• Support Service Managers with unplanned shift coverage when required.
• Provide cover for leave requests received from IDEA Service area managers.
• Receive queries from Support Workers, resolve/action where able and/or re-direct to appropriate manager as required.
• Develop and maintain positive and effective working relationships with all IHC Staff and any external suppliers position is required to liaise with.
• Work closely with managers to ensure thorough understanding of services and their needs is gained
• Use this understanding to proactively identify any potential issues before they occur.
• Proactively identify where improvements to scheduling may be required to prevent issues from occurring.

• Supporting service users to develop their independence and capacity to participate in their personal care
• Assisted with development and implementation of IDP’s (Individual Development Plans) and Individual Service Plans for each service user.
• Handling office duties such as incident reports entering to system
• Participate in general running and activities of House/Home, including carrying out normal housekeeping duties and chores.
• Supporting principles and practices of Hohepa.
• Participating in festivals and events as part of community life.
• Having friendly chats/ communication with parents/guardians and family members of their child/children wellbeing.

• Handled the total Disciplinary Management process of the Bank
• Handled under-staffing disputes, termination of employees and administered the disciplinary procedures.
• Identified and solved the issues and complaints received from each branch, department or individual.
• Studied and identified the key areas of staff related incidents.
• Prepared Show Cause Letters, Charge Sheets for accused parties and Memos, Board Papers for Board of Directors.
• Co-ordinated with Disciplinary Inquiry officers and lawyers to solve the raised issues.
• Achievements - Managed to complete 85 Disciplinary Inquiries when I worked as a Human Resources Executive in Disciplinary Management at SANASA Development Bank
• (2017)

• Screened applications and shortlisted candidates for recruitment, selection and hiring.
• Drafted and designed job advertisements for new recruitments.
• Interviewed candidates and coordinated the interviews with Head of Departments.
• Identified the training requirements of employees and prepared the yearly training plan.
• Prepared HR related documents including Offer Letters, Appointment letters, Work Agreements.
• Co-ordinated with Company Finance Department for Pay-roll
• Labour Department for Employee’s Provident Fund/Employee’s Trust Fund and Gratuity payments.
• Handled all the employees work related issues
• Handled leave and attendance system and prepared the weekly, monthly and annual attendance reports by using the hSenid business solution system.
• Organized all the company functions including overseas tours.
• Responsible for secretarial work to Director of Finance and Administration.
• Achievements - Achieved 99% with HR Audit conducted by the Intertek Testing Services Singapore when heading the HR and Administration Department at ABC Pharma Services Pvt Limited
• (2013)

• Developed and facilitated all new hire orientations, Total recruitment process of hiring Medical and Sales representatives.
• Maintained employees’ personal files and the HR filing system.
• Assisted pay-roll department for salary preparation.
• Managed absenteeism and Attendance through HRIS (Human Resources Information System).
• Handled all the related work for Employees Provident Fund & Trust Fund.
• Achievements - Recruited more than 100 Medical Representatives within two months and allocated them to multiple team leaders for target achievements when I worked a Human Resources coordinator at Swiss Biogenics Ltd
• (2010)