shalini kumar
Auckland City ,Auckland
Summary
At B&w Company Limited, a skilled Sandwich Artist excelled in enhancing customer satisfaction and loyalty through exceptional service and precise order preparation. Leveraging strong teamwork and food preparation skills, significantly contributed to meeting daily sales targets and maintaining high cleanliness standards. Demonstrated expertise in efficient work pace and customer service, fostering a welcoming environment for all guests.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
B&w Company Limited
01.2023 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and presented food in compliance with health and safety guidelines.
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Executed sandwich artistry duties with very low occurrence of errors.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared salads, soups and sandwiches for customers.
Education
Bachelor Of Science And Arts - Science Education
D.b.s (P.G)college
Dehradun (Uttarakhand) Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Food Preparation
- Cash handling proficiency
- Guest service
- Taking and Preparing Orders
- Sandwich preparation
- Food service standards
- Cleaning and organization
- Cash Handling
- Customer Satisfaction Focus
- Attention to Detail
- Cleanliness and hygiene
- Patience and Empathy
- Cleaning and sanitization
- Efficient Work Pace
- Money Handling
- Order Management
- Portion Control
- Dishwashing
- Foodservice
- Slicer Operation
Timeline
Sandwich Artist
B&w Company Limited
01.2023 - Current
Bachelor Of Science And Arts - Science Education
D.b.s (P.G)college
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