Shalu Devi
Britannia Heights,Nelson
Summary
Skilled store assistant with background in retail and customer service. Strengths include effective organization, inventory management and product knowledge. Proven ability to improve store cleanliness, visual merchandising standards, and customer satisfaction. Known for contributing to team success through hard work, attention to detail and excellent organizational skills.
Overview
1
1
year of professional experience
Work History
Store Assistant
Tank Juice
10.2023 - 10.2024
- Greeted customers entering store and offered assistance with requirements.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Remained calm and composed in tense situations involving angry or upset customers.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
- Operated POS system to process payments and provide receipts.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
- Collaborated with team members to ensure seamless operations during peak hours and special events.
- Cleaned and organized kitchen stations to promote team efficiency.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided backup support to other staff members during busy periods or staff shortages.
Education
Bachelor of Science -
Kurukshetra University
Kurukshetra, India05-2017
Skills
- Customer Assistance
- Customer Service
- Team Collaboration
- Upselling strategies
- Store maintenance
- Point of sale systems
- Food preparation techniques
- Food Safety
- Safe Food Handling
- Kitchen equipment expertise
- Cleaning and sanitizing
- Food Storage
- Food storage safety
Reference
Available on request
Timeline
Store Assistant
Tank Juice
10.2023 - 10.2024
Bachelor of Science -
Kurukshetra University