Shamudi Watagedara
2 Homestead Lane,Christchurch
Summary
Highly motivated employee with a strong desire to embrace new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Able to quickly adapt to working effectively without supervision and master new skills efficiently. Dedicated focus on customer service, multitasking, and time management. Committed to providing every student with a positive and memorable experience. Organized and motivated individual eager to apply time management and organizational skills in various environments. Currently seeking entry-level opportunities to expand skill set while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Student Residential Advisor
UniLodge
01.2024 - Current
- Provided support and guidance to residents in a variety of areas such as academic performance, personal growth, and campus resources.
- Held office hours where assisted when necessary with anything.
- Maintained records of student incidents reported in order to track patterns of behavior.
- Created an environment that encouraged learning, development, and respect among all members of the community.
- Provided guidance on roommate conflicts, helping them reach mutually beneficial resolutions.
- Actively sought out feedback from residents about their experience living in the residence halls so that improvements can be made going forward.
- Collaborated closely with other residential advisors to coordinate programs and services for students living in the residence hall.
- Completed resident welfare checks and coordinated with facility staff to meet resident needs.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Monitored and enforced residence hall policies to ensure a safe and secure living environment.
- Responded promptly to any complaints or issues raised by residents concerning their living environment.
Checkout Operator
New World Ashburton
02.2020 - 02.2024
- Informed customers about store policies, merchandise options and current promotions.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Discounted purchases by scanning and redeeming coupons.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Used suggestive selling techniques to promote add-on sales.
Education
Bachelor of Engineering - Engineering (Pre-Engineering)
University of Canterbury
Christchurch, NZHigh School Diploma -
Ashburton College
11.2021
Skills
- Customer Service
- Reliable and Trustworthy
- Friendly, Positive Attitude
- Organizational Skills
- Leadership
- Recordkeeping
- Basic Math
- Critical Thinking
- Problem Solving
- Analytical and Critical Thinking
- Team Building
- Multicultural Competence
- Mental health awareness
Accomplishments
- ASHBURTON COLLEGE
- Student Librarian: 2017-2021
- Ball Committee member for Ashburton College Student Executive :2020
- Peer Support Leader: 2020
- Ambassador Committee member for Ashburton College StudentExecutive : 2021
- Ashburton College Showquest team member- 2021
- Ashburton College Lipsync- 2021
- Volunteer at Ashburton Borough School- 2021
- Pathways: Youth & Careers Exchange Helper- 2021
- UNIVERSITY OF CANTERBURY
- Taurima (RA) Ilam 2024
- International Advisory Group-2024
Reference
• Ms. Steph McCallum
- 0277891770
- steph@st-josephs.school.nz
Languages
English
Native or Bilingual
Sinhala
Native or Bilingual
French
Professional Working
Timeline
Student Residential Advisor
UniLodge
01.2024 - Current
Checkout Operator
New World Ashburton
02.2020 - 02.2024
Bachelor of Engineering - Engineering (Pre-Engineering)
University of Canterbury
High School Diploma -
Ashburton College
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