Shamus Peters
Summary
Easy-going with a can do attitude. An organized, dependable and creative candidate. Successful at managing multiple priorities with enthusiasm. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Skateboard Instructor
Young Guns Skate School
02.2017 - Current
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Managed 15-20 kids whilst promoting classroom safety.
Barista Manager
Gloria's
12.2022 - 06.2023
- Served up to 90 customers daily with efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Trained and supervised barista and F.O.H workers.
- Handled and resolved customer issues and complaints with professionalism to drive customer satisfaction.
Coffee Roaster
Millers Coffee
07.2021 - 02.2022
- Maintained coffee quality by adhering to guidelines, product specifications and quality procedures.
- Kept close eye on operating equipment and made adjustments to keep speed, temperature and other factors within ideal tolerances.
- Reviewed purchase orders, work orders and machinery to process each job with accurate data and standards.
- Processed over 100 kilograms of coffee on daily basis.
Bartender Shift Manager
Verona
01.2019 - 06.2021
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, money, adequate service, setting up bar at beginning of shift and closing the bar at the end of shift.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Certificate in Barista And Service Skills - Coffee
New Zealand School of Food And Wine
Auckland, NZ10.2015
No Degree - Creative Communication
Massey University
Wellington03.2015
High School Diploma -
Sacred Heart College
Auckland, NZ09.2014
Skills
- Tutoring
- Knowledge in Area of Expertise
- Quality Control
- POS Terminal Operation
- Teamwork and Collaboration
- Supply Ordering and Management
- Corrective Actions
- Recordkeeping Requirements
- Bar Operations Management
Timeline
Barista Manager
Gloria's
12.2022 - 06.2023
Coffee Roaster
Millers Coffee
07.2021 - 02.2022
Bartender Shift Manager
Verona
01.2019 - 06.2021
Skateboard Instructor
Young Guns Skate School
02.2017 - Current
Certificate in Barista And Service Skills - Coffee
New Zealand School of Food And Wine
No Degree - Creative Communication
Massey University
High School Diploma -
Sacred Heart College
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