SHANAE JANSEN
Perth
Overview
8
8
years of professional experience
1
1
Certification
Work History
Underground Dump Truck Operator
Barminco Sunrise Dam
10.2024 - Current
- Completed daily pre start procedures for Light Vehicles and dump trucks.
- Navigated safely through a large underground mine.
- Transported waste and material to various locations underground and on the surface of the mine.
- Prioritized health and safety procedures while working in an underground environment.
Police Constable
New Zealand Police
09.2021 - 09.2024
- Frontline first responder
- Responded to and resolved emergency calls for service
- Member of Area Prevention unit
- Tactical team required to target high risk offenders and volume crime
- Conducted constant assessment of situations and ongoing threats
- Adhered to strict Laws and Policies when making decisions
- Qualified and actively used trauma first aid tactics
- Worked towards maintaining the New Zealand Police business framework of reducing violent crime, youth offending and increasing public presence of Police
- Conducted lawful searches of people, property and vehicles
- Executed search warrants
- Apprehended and arrested offenders and processed them through court procedures
- Maintained Public order during mass public disturbance events
- Completed court prosecutions files upon arresting offenders
Medical Administrator/ Transcriptionist
Waitemata Endoscopy
01.2021 - 09.2021
- Responsible for welcoming patients and visitors
- Checking in patients for procedures and completing necessary paperwork
- Conducting screening phone calls
- Answering telephone and email enquires
- Managing patient bookings
- Listen to and typing out audio recordings of procedures from doctors and nurses
Customer Service Advisor
Moonpig
03.2018 - 04.2020
- Received and dealt with customer communications by phone and email
- Resolved customer issues to company standards and customer satisfaction
- Assisted management with enforcing customer service policies and reaching company targets
- Managed and tracked customer order statuses
Swim School Co-ordinator/Lifeguard
Mount Albert Leisure Centre
11.2016 - 01.2018
- Oversaw day to day running of swim school programme and holiday program
- Managed and supported swim school teachers and staff
- Organised staffing roster
- Managed bookings for students and customers
- Handled any incident reporting
- Handled customers queries and complaints
- Swim school teacher from ages 6 months- Adults
- Qualified Life guard
- Monitored safety of guests in and around swimming pool
Certification
- Heavy Rigid (HR) License
- Prepare to work safely in the construction industry - White Card
- Conduct Articulated Haul Truck Operations
- BG4 Underground Search and Rescue closed circuit BA
- Underground Firefighting
- Road Crash Rescue
- Hazmat
References
Available upon request
Timeline
Underground Dump Truck Operator
Barminco Sunrise Dam
10.2024 - Current
Police Constable
New Zealand Police
09.2021 - 09.2024
Medical Administrator/ Transcriptionist
Waitemata Endoscopy
01.2021 - 09.2021
Customer Service Advisor
Moonpig
03.2018 - 04.2020
Swim School Co-ordinator/Lifeguard
Mount Albert Leisure Centre
11.2016 - 01.2018
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