Summary
Overview
Work History
Education
Skills
References
Timeline
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Shanaya Ram

Auckland,AUK

Summary

Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.

Overview

1
1
year of professional experience

Work History

Bartender Supervisor

Ibiza Club
Martintar, Nadi
05.2023 - 07.2023
  • Inspected bar area to ensure cleanliness and proper setup.
  • Conducted inventory of supplies, liquor and beer.
  • Monitored daily sales transactions to ensure accuracy.
  • Assisted in resolving customer complaints or issues quickly and courteously.
  • Maintained accurate records of financial transactions using POS systems.
  • Reported any discrepancies in cash register funds to management.
  • Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
  • Supervised cleanliness of guest service areas before, during and after service.

Bartender Supervisor

he Spy Bar Desi NightClub
Martintar, Nadi
07.2022 - 09.2022
  • Inspected bar area to ensure cleanliness and proper setup.
  • Conducted inventory of supplies, liquor and beer.
  • Monitored daily sales transactions to ensure accuracy.
  • Assisted in resolving customer complaints or issues quickly and courteously.
  • Maintained accurate records of financial transactions using POS systems.
  • Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
  • Supervised day-to-day operations of the bar area ensuring compliance with health codes and sanitation standards.
  • Supervised cleanliness of guest service areas before, during and after service.

Bartender Supervisor

Tj's Bar & Restaurant
Martintar, Nadi
03.2022 - 06.2022
  • Inspected bar area to ensure cleanliness and proper setup.
  • Monitored daily sales transactions to ensure accuracy.
  • Assisted in resolving customer complaints or issues quickly and courteously.
  • Maintained accurate records of financial transactions using POS systems.
  • Reported any discrepancies in cash register funds to management.
  • Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
  • Supervised day-to-day operations of the bar area ensuring compliance with health codes and sanitation standards.

Receptionist

Bulabard Hotel
Wailoaloa, Nadi
01.2022 - 03.2022
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.

Education

High School Diploma -

Swami Vivekananda College
Nadi, Fiji
11.2020

Skills

  • Suggestive Selling
  • Food Service
  • Menu Memorization
  • Basic Accounting
  • Payment Processing
  • Outgoing Personality
  • Customer Service
  • Engaging Personality
  • Performance Improvement

References

References available upon request.

Timeline

Bartender Supervisor

Ibiza Club
05.2023 - 07.2023

Bartender Supervisor

he Spy Bar Desi NightClub
07.2022 - 09.2022

Bartender Supervisor

Tj's Bar & Restaurant
03.2022 - 06.2022

Receptionist

Bulabard Hotel
01.2022 - 03.2022

High School Diploma -

Swami Vivekananda College

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Shanaya Ram