Shanaya Sandhu
Napier ,HKB
Summary
With a proven track record at Caci Havelock North, I excel in delivering revenue growth. My commitment to quality assurance and customer satisfaction fosters loyalty and repeat business. I now want a change in my career, resulting in no longer being a beauty therapist, and I want to learn something new. Giving has always been a part of what I do! In both my recent jobs, I have demonstrated that I have a can-do attitude in delivering goods with value to customers.
Overview
2
2
years of professional experience
Work History
Beauty Therapist/Skin Therapist
Caci Havelock North
Havelock North, HKB
07.2023 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, laser hair removal, microneedling, waxing for optimal client results.
- Consistently ensured clean and sanitized conditions of tools and equipment to reduce health risks.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Processed payments, entering sales in register for prompt customer service.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Increased salon revenue by upselling additional services and retail products to clients.
Sales Assistant
Skechers Napier
Napier City, HKB
12.2022 - 07.2023
- Processed sales transactions correctly
- Helped restock shelves and ensure products were readily available for customers.
- Maintained clean and organized store displays to enhance shopping experience.
- Participated in product promotions and special events to attract customers.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Developed loyal customer base by providing consistent, high-quality service.
Education
NZ Diploma In Beauty Therapy (level 5) - Beauty Therapy
Eastern Institute of Technology
Hawke’s Bay 2023
NZ Certificate In Beauty Therapy (level 4) - Beauty Therapy
Eastern Institute of Technology Hawke’s Bay
Napier City, HKB2022
NZ Certificate Of Makeup And Skincare (level 3) - Beauty
Eastern Institute of Technology
Hawkes Bay2021
NCEA LEVEL 1 -
Hastings Girls’ High School
Hastings, HKB2021
Skills
- Lash and brow maintenance
- Waxing and threading
- Waxing services
- Skin analysis
- Sales and upselling
- Dye and tint application
- Anti-aging treatments
- Waxing and hair removal techniques
- Appointment scheduling
- Chemical peel experience
- Advanced facial treatments
- Eyebrow shaping precision
- Acne treatment specialization
- Hair removal expertise
- Sensitive skin care
- Skincare product sales
- Client consultation
- Relationship building
- Customer consultation
- Clear communication
- Sales expertise
- Upselling strategies
- Payment processing
- Quality assurance
Timeline
Beauty Therapist/Skin Therapist
Caci Havelock North
07.2023 - Current
Sales Assistant
Skechers Napier
12.2022 - 07.2023
NZ Diploma In Beauty Therapy (level 5) - Beauty Therapy
Eastern Institute of Technology
NZ Certificate In Beauty Therapy (level 4) - Beauty Therapy
Eastern Institute of Technology Hawke’s Bay
NZ Certificate Of Makeup And Skincare (level 3) - Beauty
Eastern Institute of Technology
NCEA LEVEL 1 -
Hastings Girls’ High School