Summary
Overview
Work History
Timeline
Generic

Shane Holihen

Franz Josef

Summary

Hardworking and reliable outdoor guide with strong ability in organizing, weather reading and custom service. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Overview

2
2
years of professional experience

Work History

Helicopter Ground Crew

INFLITE
, Franz Jozef
04.2024 - Current
  • Provided customer service support to passengers at check-in counters prior to boarding their flights.
  • Provided professional customer service to prospective and current residents, including responding promptly and courteously to inquiries.
  • Processed rental applications and conducted background checks on applicants in compliance with company policies.
  • Performed administrative duties such as filing paperwork, answering phones, creating work orders.
  • Ensure that all safety protocols around Helicopter are followed by our clients

Deckhand & Naturist

Alaska Travel Adventure
, Juneau
04.2024 - 10.2024
  • Performed vessel maintenance services, including cleaning and oil cheek.
  • Participated in drills and exercises to prepare for fire, collision or other emergencies.
  • Identified marine life, animals, birds and other wildlife in the area.
  • Educated visitors on natural history topics such as marine animals life cycle, geology, local flora and fauna.
  • Adhered to NOAA's safety protocols while leading whale watching tours.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.

Kayak Guide

Alaska Travel Adventure
, Juneau & Stika
04.2023 - 10.2024
  • Implemented safety protocols for kayaking tours.
  • Instructed tour members on proper paddling techniques, water safety, and navigation.
  • Provided detailed information regarding local wildlife, plants, and geography.
  • Ensured that all equipment was properly maintained and in safe working condition before each trip.
  • Monitored weather conditions continuously throughout the duration of each trip to ensure the safety of all guests.
  • Conducted pre-trip briefings with clients to discuss expectations for the excursion and answer any questions they may have had.
  • Administered first aid if needed during trips

Kayak Guide

Taupo Kayak Adventure
, Taupo
11.2023 - 04.2024
  • Implemented safety protocols for kayaking tours.
  • Instructed tour members on proper paddling techniques, water safety, and navigation.
  • Provided detailed information regarding local wildlife, plants, and geography.
  • Ensured that all equipment was properly maintained and in safe working condition before each trip.
  • Monitored weather conditions continuously throughout the duration of each trip to ensure the safety of all guests.
  • Conducted pre-trip briefings with clients to discuss expectations for the excursion and answer any questions they may have had.
  • Administered first aid if needed during trips due to injury or illness among participants.
  • Maintained accurate records of clientele, expenses, bookings, and other financial data related to the business.
  • Managed customer complaints professionally while striving to resolve any issues quickly and efficiently.
  • Prepared meals for tour groups as needed
  • Coordinated efforts with other guides to ensure smooth operation during multi-day trips.

Carpenter

Foremost Trim
, Stuart Florida
12.2022 - 03.2023
  • Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
  • Installed cabinets, fixtures and trim according to plans and blueprints.
  • Read blueprints, schematics and drawings to determine layout requirements.
  • Prepared surfaces by sanding to finish them.
  • Inspected completed projects for quality assurance purposes before delivering them to customers.
  • Operated power tools safely when performing carpentry
  • Performed routine maintenance on carpentry equipment such as saws and drills.

  • Cut timber, panels and other wooden materials according to measured dimensions.

Timeline

Helicopter Ground Crew

INFLITE
04.2024 - Current

Deckhand & Naturist

Alaska Travel Adventure
04.2024 - 10.2024

Kayak Guide

Taupo Kayak Adventure
11.2023 - 04.2024

Kayak Guide

Alaska Travel Adventure
04.2023 - 10.2024

Carpenter

Foremost Trim
12.2022 - 03.2023

Similar Profiles

CREATE PROFILE
Shane Holihen