Shane Krutz
Rotorua,BOP
Summary
Dedicated professional with a strong background in safety-focused transportation and customer service. At Go Bus Transport, I fostered a positive environment for students while ensuring compliance with safety protocols. My effective communication and problem-solving skills enhanced customer satisfaction at Gull, where I maintained a welcoming atmosphere and resolved conflicts efficiently.
Overview
9
9
years of professional experience
Work History
School Bus Driver
Go Bus Transport
01.2021 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Gas Station Attendant
Gull
05.2016 - 07.2021
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
Education
Rotorua Boys High School
Rotorua, NZ10-1988
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Behavior management
- Special needs assistance
Timeline
School Bus Driver
Go Bus Transport
01.2021 - Current
Gas Station Attendant
Gull
05.2016 - 07.2021
Rotorua Boys High School
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