Shane Matson
Wellington
Summary
Accomplished Wheel Alignment Technician with a proven track record at Havelock North Tyres and Alignments, showcasing exceptional automotive diagnostics and interpersonal skills. Excelled in streamlining workflows and fostering vendor relationships, significantly exceeding productivity goals. Demonstrated expertise in preventive maintenance and a continuous learning attitude, ensuring top-notch service delivery and enhanced customer satisfaction.
Overview
7
7
years of professional experience
Work History
Wheel Alignment Technician
Havelock North Tyres and Alighnments
01.2022 - Current
- Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
- Streamlined workflow by organizing workstations and keeping tools in designated locations.
- Developed strong relationships with vendors to secure competitive pricing for parts required during repair processes.
- Exceeded shop productivity goals consistently by completing tasks in a timely manner without sacrificing quality standards.
- Maintained serviceability of shop machinery through regular calibration and lubrication.
- Maintained a clean working environment, adhering to company guidelines on cleanliness and safety protocols at all times.
Manager
Oil Changers
01.2021 - 08.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
Cleaning Supervisor
A Malsawmna Ltd.
01.2018 - 01.2020
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
Education
No Degree -
Taradale High School
Taradale, NZ12-1983
Skills
- Critical thinking capacity
- Brake systems
- Automotive diagnostics
- Communication and interpersonal skills
- Organization and planning
- Suspension systems
- Continuous learning attitude
- Vehicle inspection proficiency
- Preventive maintenance execution
Timeline
Wheel Alignment Technician
Havelock North Tyres and Alighnments
01.2022 - Current
Manager
Oil Changers
01.2021 - 08.2021
Cleaning Supervisor
A Malsawmna Ltd.
01.2018 - 01.2020
No Degree -
Taradale High School
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