Shane R. Murray
Auckland
Summary
Professional with strong track record in technical leadership and project management. Adept at guiding teams to achieve operational excellence and implement innovative solutions. Known for collaborative approach and adaptability to dynamic environments. Key skills include strategic planning and technical troubleshooting.
Overview
21
21
years of professional experience
Work History
Technical Manager
RTL
10.2018 - Current
- Led the establishment and growth of a new revenue-generating service department and acquired a manufacturing department, demonstrating ability to drive strategic initiatives and expand operations
- Provide strategic direction to ensure compliance with legislative specifications and standards
- Lead a diverse team, focusing on product development and addressing training needs, fostering a culture of continuous learning and innovation
- Coordinate regular product testing, fault resolution, and improvement evaluations, ensuring high reliability and performance standards
- Engineered the installation of a Truck Mounted Attenuator (TMA) to meet NZ and Waka Kotahi requirements, showcasing ability to adapt technology to local regulations
- Influenced the Temporary Traffic Management Industry to adopt annual recertification of life-saving TMAs, demonstrating leadership in safety initiatives
Service Manager
ASSA Abloy
01.2018 - 10.2018
- Managed customer relations and after-sales experience, overseeing a diverse team and maintaining high customer satisfaction standards
- Successfully improved the department's monthly budget within my first month, demonstrating strong financial management skills
- Enhanced service delivery through consistency and integrity
- Developed and implemented best practices, maintaining service-level agreements crucial for network operations
Deputy Shift Manager
CAF NZ
07.2017 - 01.2018
- Ensured high-standard maintenance and timely completion of tasks in a fast-paced environment
- Coordinated with Auckland Transport and Transdev for scheduling and releasing rolling stock, showcasing ability to manage complex logistics
- Improved efficiency through effective task delegation and problem-solving
- Demonstrated attention to detail by identifying and correcting long-standing issues in work instructions, crucial for maintaining safety and operational standards
Technical Supervisor
Passenger Rail Agency of S.A
08.2004 - 06.2017
- Led maintenance operations and coordinated with Train Operations to ensure timely service delivery
- Wrote numerous Standard Operating Procedures (SOPs) and checklists, contributing to ISO 9001 accreditation, demonstrating ability to establish and maintain quality management systems
- Achieved record-low train cancellations through effective team management and process optimization
- Successfully turned around performance of multiple teams, showcasing ability to drive operational excellence and lead change
Education
BEngTech - Electrical
Otago Polytechnic
01.2023
Financial Management (Cert.) -
University of Stellenbosch
01.2012
Project Management (Cert.) -
University of Stellenbosch
01.2009
Management Development (Cert.) -
University of Stellenbosch
01.2008
Electrical Fitter (Mach) -
S.A Navy
01.1998
NTC Electrical Eng. Level 5 -
Northlink Tech. College
01.1996
Skills
- Strategic Process Optimization
- Team Leadership
- Project Management
- Health & Safety Management
- Ongoing Improvement Initiatives
- Stakeholder Relations
- Financial Resource Optimization
- Quality Assurance Expertise
- Electrical System Design
- Cost Management
- Team Development
- Safety Compliance Management
- Effective Stakeholder Communication
- Operational Streamlining
- Training and mentoring
- Team collaboration
- Technical innovation expertise
- Employee development
- Business performance reporting
- Employee recruitment
- Technical system improvements
- Technical consulting
- User training
Accomplishments
- Started and created a revenue service and manufacturing department from one person (myself) to a team of three technicians, a service coordinator and a business development lead.
- Introduced a safety device and had to design it's installation and application within the New Zealand context. (Waka Kotahi)
- Introduced an electronic early warning sign for Temporary traffic management.
- Resolved product issue through consumer testing.
- Automated various processes within the company
Hobbies and Interests
- Shotokan Karate practitioner, embodying discipline and continuous self-improvement
- Bodybuilding enthusiast, demonstrating commitment to personal health and wellness
- Outdoor activities
Timeline
Technical Manager
RTL
10.2018 - Current
Service Manager
ASSA Abloy
01.2018 - 10.2018
Deputy Shift Manager
CAF NZ
07.2017 - 01.2018
Technical Supervisor
Passenger Rail Agency of S.A
08.2004 - 06.2017
Financial Management (Cert.) -
University of Stellenbosch
Project Management (Cert.) -
University of Stellenbosch
Management Development (Cert.) -
University of Stellenbosch
Electrical Fitter (Mach) -
S.A Navy
NTC Electrical Eng. Level 5 -
Northlink Tech. College
BEngTech - Electrical
Otago Polytechnic
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