Shaneez Malik

Working full time as a manager, with friendly staff for the past five years. I have gained a lot of experience managing students in the hostel, with full friendly energy. Making sure all the maintenance was up to date, managing all the funds of the hostel.

• Managed budgets and expenses and analyzed and interpreted financial information to monitor profits.
• Created and applied marketing strategies to promote hostel's services and amenities.
• Held daily meetings with front desk and housekeeping personnel to discuss arrivals, departures, special requests from guests and operational challenges.
• Conducted random inspection of hostel's policies by visiting and checking rooms for adherence to cleanliness and hygiene standards.
• Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
• Greeted and assisted guests by gathering information pertaining to reservations.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

Reference: Abda Haleema Tabassum Contact: +92 335 5397 411Reference: Tabassam Raza Malik Contact: +92 333 5902 133

Working part time work to gain more experience in a grocery store as well as bakery to understand more of marketing and accounts. I have experience in cashier and handling busy timing of the store. I have worked alone in the store with limited staff. My experience in retail is 2.4 years with excellent handling of customers.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Reference: Mohammed Faseeh Afzal
• Contact: +92 334 5449619