Shaneka Albert
Napier City,HKB
Summary
Dynamic and detail-oriented professional with experience at The Warehouse excelling in customer service. Proven ability to enhance cleanliness and hygiene standards while effectively solving problems to exceed customer expectations. Strong time management skills ensure efficient task prioritization and organization in fast-paced environments.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Tannery
Progressive leathers
Whakatu, Whakatu
07.2013 - 12.2015
- Resolved issues through strong problem-solving skills, enhancing service delivery.
- Found creative solutions to problems, resulting in increased customer satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained workflow with precision through organized task management.
Checkout Operator
The Warehouse Group
Invercargil, New Zealand
10.2011 - 01.2013
- Handled cash and electronic payments accurately during shifts.
- Operated checkout systems efficiently for smooth customer transactions.
- Assisted customers with product inquiries and payment processes.
- Collaborated with team members to manage high-volume customer flow.
- Greeted customers in a friendly and courteous manner.
- Maintained cleanliness and organization of checkout area.
Education
NCEA Level 1 NCEA Level 2 - Hayseed Trust
Hayseed Trust
09.2010 - 12.2011
Napier Girls High School
Napier, New ZealandSkills
- Health and safety compliance
- Cleaning procedures
- Cleanliness and hygiene
- Machine operation
- Material handling
- Customer service
- Problem solving
- Time management
- Attention to detail
References
Shania Arapeta +64225701276
Kansas Evans +64272118088
Timeline
Tannery
Progressive leathers
07.2013 - 12.2015
Checkout Operator
The Warehouse Group
10.2011 - 01.2013
NCEA Level 1 NCEA Level 2 - Hayseed Trust
Hayseed Trust
09.2010 - 12.2011
Napier Girls High School