Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Shanelle  Roberts

Shanelle Roberts

Makeup Artist
Auckland CBD ,Britomart

Summary

Accomplished Makeup Artist for Bloom Beauty, specializing in Classic Glamour and Specal Effects Makeup, for Bridal Parties, Ball and other Events. Brand Ambassador at Jo Traikos, adept in customer engagement and relationship building, significantly enhanced brand awareness through strategic event marketing and exceptional communication skills. Demonstrated leadership in promoting brand consistency and fostering positive customer relations, leading to increased word-of-mouth referrals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Makeup Artist

Bloom Beauty
06.2020 - Current
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Applied makeup in accordance with clothing style.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
  • Assessed customer skin tone and complexion to determine appropriate products and materials to use.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
  • Mastered an extensive range of cosmetics products, enabling versatile service offerings tailored to diverse clientele needs.
  • Streamlined appointment scheduling and management processes, improving overall efficiency in the studio.
  • Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
  • Contributed to increased sales of beauty products by demonstrating their benefits during makeover sessions.

Brand Ambassador

Jo Traikos
09.2022 - 07.2023
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.

Education

Certificate III - Makeup

Samala Robinson Academy of Makeup
Auckland, New Market
07.2020

Certificate III - Personal Training

NZHIF
Auckland, Albany
11.2017

Skills

  • Customer Service
  • Effective communicator
  • Exceptional communication
  • Customer Engagement
  • Customer Relations
  • Adaptable Personality
  • Team Leadership Qualities
  • Relationship builder
  • Customer Relationship Building
  • Goal-oriented mindset

Certification

NZHIF Registered Fitness Consultant Personal Trainer Level 3.


Registered Certfied Makeup Artist with Samala Robinson Academy of Fashion Makeup.

Timeline

Brand Ambassador

Jo Traikos
09.2022 - 07.2023

Makeup Artist

Bloom Beauty
06.2020 - Current

Certificate III - Makeup

Samala Robinson Academy of Makeup

Certificate III - Personal Training

NZHIF

NZHIF Registered Fitness Consultant Personal Trainer Level 3.


Registered Certfied Makeup Artist with Samala Robinson Academy of Fashion Makeup.

Shanelle Roberts Makeup Artist