Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shania Swamy

Auckland,Massey

Summary

Currently a first-year University student at AUT studying Occupational Therapy. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude, Work well in a team environment, and willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Retail Assistant

Converse
10.2022 - Current
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Checkout Operator

PAK'nSAVE
02.2019 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Taught associates to operate cash registers and back up team members during busy periods.
  • Mentored new team members on sales software system operation.
  • Answered incoming calls to offer information and direct individuals to correct personnel.

Voluntary Worker

KinderCare Learning Centers
04.2016 - 08.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Greeted visitors, answered questions and assisted with individual needs or requests.
  • Assisted with event coordination and on-site support.

Education

No Degree -

St. Dominic's Catholic College
Henderson, NZ
11.2020

Skills

  • POS Systems
  • Appraisal Reviews
  • Building Customer Loyalty
  • Speech Clarity
  • Payment Processing
  • Goal-Driven
  • Returns and Exchanges
  • Computer Proficiency and Microsoft Office
  • Strong Communication and Interpersonal Skills
  • Team Cooperation
  • Occupational Health and Safety
  • Excellent Written and Verbal Communication
  • Work extremely well in team

Accomplishments

  • supervised a team of new staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Endorsed with Excellent in Level 1 and with Merit in Levels 2 and 3

Timeline

Retail Assistant

Converse
10.2022 - Current

Checkout Operator

PAK'nSAVE
02.2019 - Current

Voluntary Worker

KinderCare Learning Centers
04.2016 - 08.2019

No Degree -

St. Dominic's Catholic College

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Shania Swamy