SHANIKA DE SILVA
Invercargill,Southland
Summary
Organized and dependable candidate successful at administration, managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Spa and Recreation In-charge
Anantara Peace Haven Tangalle Resort
03.2021 - 05.2022
- Managing the individual spa and recreation (Gym/kids-teens clubs/yoga/tennis/badminton and activities) including full administrative work and reception duties.
- Achieving sustainable growth through continuous analysis of business and team member performance
- Dedication to increase customer demand
- Develop and maintain mutually beneficial relationship with business partners, guests, and team members
- Developing the spa team members, whilst ensuring that the spa is consistently operating, agreed standards, and achieving maximum profitability
- Responsible for Revenue, cost management, reservation, budget, retail selling and promotions
- Coordinated with external partners such as gyms or yoga studios for discounts or special offers for employees
- Assessed staff needs through surveys and interviews to identify areas for improvement in wellbeing initiatives
- Analyzed data from various sources to measure the effectiveness of wellness programs.
Ayurveda Doctor
Athreya Ayurveda
08.2018 - 10.2020
- Reception duties, greeting, introducing and promoting the centre and administrative assistant.
- Proved successful working within tight deadlines and a fast-paced environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Promoting wellness treatments and packages and advising patients on leading a healthy lifestyle
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Internship - Ayurveda Doctor
National Ayurveda Hospital
12.2017 - 08.2018
- Treated for active psychotic symptoms, Osteoarthritis, Rheumatoid Arthritis patient management, Obesity management
- Personal training for primary prevention
- Treatments, physical exercises, massages recommendation for orthopaedic patients, spinal injuries and post strokes symptoms.
- Administered specialized treatment for multiple patients daily.
- Developed tools to improve disease surveillance with better screening and reporting options.
- Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
Education
Applied Health Science Level 8 - Wellness And Rehabilitation
Southern Institute of Technology
Invercargill, Southland11.2024
BAMS - Bachelor of Ayurvedic Medicine and Surgery in Ayurvedic Medicine -
University of Kelaniya
Gampaha, Western11.2017
Skills
- Unit Administration
- Customer service
- Task Delegation
- Financial assistance
- Computer skills
- Customer Service Process Improvement
Certification
- Ayurvedic Medicine
- Acupuncture certificate level
References
References available upon request
Timeline
Spa and Recreation In-charge
Anantara Peace Haven Tangalle Resort
03.2021 - 05.2022
Ayurveda Doctor
Athreya Ayurveda
08.2018 - 10.2020
Internship - Ayurveda Doctor
National Ayurveda Hospital
12.2017 - 08.2018
Applied Health Science Level 8 - Wellness And Rehabilitation
Southern Institute of Technology
BAMS - Bachelor of Ayurvedic Medicine and Surgery in Ayurvedic Medicine -
University of Kelaniya
- Ayurvedic Medicine
- Acupuncture certificate level
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