Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic
Shanili Shabnam Lata

Shanili Shabnam Lata

Manurewa,AUK

Summary

A multi-skilled accounts and payroll officer with good all-round and professional expertise with good customer relationship. Very capable with a proven ability to ensure possess strong interpersonal communication, planning and business development skills and am a very result-oriented person. I can also learn and cope with tasks outside the scope of my profession. Looking for a new and challenging managerial position, one that will make best use of my existing skills & experiences also further my personal development. Currently undertaking Diploma in Business Management - Course in progress with USP.

Detail-oriented Payroll Coordinator bringing extensive expertise and successful background to new position with long-term potential and room for advancement. Prepared to offer 5 years of experience managing payroll operations for up to 200 employees.

Overview

12
12
years of professional experience

Work History

Accounts/ Payroll Officer

Classic Buses Limited (Broken Service)
Nadi, Fiji
07.2016 - 03.2023
  • Processed payroll data and maintained accurate records of employee time, wages, deductions, taxes, benefits, and other information.
  • Created reports to monitor changes in salary, overtime payments, vacation time, insurance coverage and other relevant employee information.
  • Maintained confidentiality of sensitive payroll documents and records.
  • Set up new employees in the payroll system ensuring all paperwork was completed accurately.
  • Reconciled payroll accounts on a monthly basis to ensure accuracy of data entry into the system.
  • Conducted audits of employee earnings to verify accuracy of reported hours worked.
  • Assisted with preparation of quarterly and year-end financial statements related to payroll activities.
  • Provided customer service assistance to staff regarding their paychecks and payroll issues.
  • Responded to inquiries from outside agencies regarding wage verification requests or unemployment claims.
  • Tracked employee leave accruals such as vacation days and sick leave based upon company policies.
  • Performed calculations for retroactive pay adjustments due to promotions or job title changes.
  • Reviewed timesheets for accuracy prior to processing payroll runs.
  • Generated reports requested by management which included analysis of labor costs versus budget projections.
  • Verified accuracy of benefit deductions taken from employee paychecks.

Sales Consultant/ Agent

Khelvin Realtors ( Part Time)
Fiji, Nadi
02.2019 - 11.2021
  • Established long-term relationships with key contacts at client companies.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Conducted market research to identify new business opportunities.
  • Generated daily reports on sales activities for management review.
  • Collaborated with marketing team to design promotional materials for campaigns.
  • Resolved customer complaints and inquiries in a timely manner.
  • Attended trade shows and conferences to promote products and services.
  • Created customized presentations for potential customers based on their requirements.
  • Performed cold calls to prospective customers to introduce company offerings.
  • Maintained accurate records of all sales activities in the CRM system.
  • Monitored competitor activity and pricing strategies to adjust accordingly.
  • Organized special events such as seminars or workshops to promote products.
  • Assisted in developing sales strategies and setting targets for different accounts.
  • Participated in regular training sessions on new products, services, and industry trends.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Worked with fellow sales team members to achieve group targets.

Personal Assistant to the Director/ Accounts Officer

Paradise Realtors Fiji Ltd
01.2016 - 06.2016
  • Performed calendar management and scheduling of appointments for the executive.
  • Organized travel arrangements, including flights, transportation, and accommodation.
  • Prepared documents such as reports, presentations, agendas, and correspondence.
  • Provided administrative support to the executive team by conducting research and preparing statistical reports.
  • Managed office supplies inventory and placed orders when necessary.
  • Greeted visitors in a professional manner and provided assistance with inquiries.
  • Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
  • Coordinated meetings between internal departments and external partners.
  • Maintained confidential files related to personnel records or other sensitive information.
  • Created expense reports using accounting software applications such as QuickBooks or Sage 50 Accounting Software.
  • Assisted with special projects as needed by researching topics, organizing data, summarizing findings..
  • Developed processes for efficient workflow within the departmental structure.
  • Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
  • Sorted mail received daily for distribution throughout the office.
  • Scanned documents into electronic format for storage in a secure database system.

Front Line Staff

Prouds (Motibhai Group of Companies)
Fiji, Nadi
06.2013 - 12.2015
  • Achieving weekly and monthly sales target
  • Attending customer services trainings and product training in Head Office
  • Preparing daily banking
  • Conducting daily briefing of staff duties in absence of Manager
  • Looking after the daily operations in the absence of Manager
  • Doing on the job training for new recruits
  • Participating in role plays and giving product training during external training.
  • Greeted customers and provided excellent customer service.
  • Answered incoming telephone calls and responded to inquiries from customers.
  • Managed cash register transactions with accuracy and efficiency.
  • Assisted in stocking shelves, organizing displays, and updating inventory records.
  • Provided product knowledge to customers regarding store offerings.
  • Processed returns, exchanges, and refunds according to company policy.
  • Performed opening and closing duties such as counting money in the register drawer.
  • Ensured compliance with all applicable laws and regulations pertaining to front line staff operations.
  • Maintained a clean environment by sweeping floors, dusting shelves, emptying trash cans.
  • Operated point of sale system to enter orders accurately into the system.

Accounts /Payroll Clerk

South Pacific Recordings (SPR Suva)
03.2011 - 04.2013
  • Handling accounts on a day to day basis
  • Meeting deadlines of accounts - Cash flows, financials and budgets
  • Liaise with manufacturers of the new styles and design of surf wear and accessories
  • Do market survey and look out for new fashion for more popularity of wear
  • Encourage staff to achieve highest level of production
  • Manage and monitor the quality of all finished products to maintain the company’s high standard and meet the market requirements
  • Talk and liaise with high authorities to make arrangements of business related issues
  • Report to directors of the progress of the business and staff performance on a weekly basis
  • Looking after the daily operations in the absence of Director and update reports accordingly.

Education

DAV Girls College
01.2004

Savusavu Secondary School
01.2002

Certificate in MYOB -

Fiji National University

Skills

  • Documentation requirements
  • Reporting expertise
  • Recordkeeping skills
  • Bi-weekly payroll management
  • Employee Relations
  • Due diligence
  • Benefits Administration
  • Payroll Processing
  • Data entry abilities
  • Payroll Auditing
  • Tax law knowledge
  • Recordkeeping requirements
  • Reporting abilities

Skills

  • Documentation requirements
  • Reporting expertise
  • Recordkeeping skills
  • Bi-weekly payroll management
  • Employee Relations
  • Due diligence
  • Benefits Administration
  • Payroll Processing
  • Data entry abilities
  • Payroll Auditing
  • Tax law knowledge
  • Recordkeeping requirements
  • Reporting abilities

Timeline

Sales Consultant/ Agent

Khelvin Realtors ( Part Time)
02.2019 - 11.2021

Accounts/ Payroll Officer

Classic Buses Limited (Broken Service)
07.2016 - 03.2023

Personal Assistant to the Director/ Accounts Officer

Paradise Realtors Fiji Ltd
01.2016 - 06.2016

Front Line Staff

Prouds (Motibhai Group of Companies)
06.2013 - 12.2015

Accounts /Payroll Clerk

South Pacific Recordings (SPR Suva)
03.2011 - 04.2013

DAV Girls College

Savusavu Secondary School

Certificate in MYOB -

Fiji National University

Similar Profiles

CREATE PROFILE
Shanili Shabnam Lata