Summary
Work History
Education
Skills
Accomplishments
Languages
Hi, I’m

Shannah Terpstra

772 Queen Charlotte Drive ,Havelock, 0211857565
Shannah Terpstra

Summary

  • Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve goals.
  • Front of House staff member with 2 and a half years of experience. Able to work in a fast-paced environment and to use initiative to keep myself busy during quiet spells. Received training in customer service and health and safety procedures, specifically in a restaurant environment.
  • I have also worked as a cleaner in ski lodges and hotels, a checkout operator, and piano teacher in the Ohakune Primary School.
  • I have spent the last 2 years (starting from July 2021) studying in the NZBBTP (New Zealand Baptist Bible Training Programme), traveling to churches, working with children, helping families, and attending classes.

Work History

Rustic Eating House, Tyson Burrows, +64 20 4144 17

Front of House Team Member
12.2018 - 07.2021

Job overview

  • Established welcoming atmosphere by greeting each guest warmly.
  • Took orders from customers, delivered food, ensured the satisfaction of guests, received feedback, cleared tables, and cleaned dishes.
  • Made coffees, tea, frappes, milkshakes, bubble tea, and ice cream sundaes.
  • Managed in store Pop Up Shop of locally made products.
  • Performed monthly stock take

The Hobbit Motor-Lodge

Housekeeper
03.2015 - 09.2017

Job overview

  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.

PAK'nSAVE, Aimee Turner (03)520 8275 ext 845
Blenheim

Checkout Operator
02.2023 - 04.2023

Job overview

  • Helped customers complete purchases
  • Mentored new team members
  • Built relationships with customers to encourage repeat business

Education

Home Schooled

IGCSE Cambridge

Service IQ

Food And Beverage, Level 3, Qual 2104

Skills

  • Attention to detail
  • Creative and artistic
  • Team player
  • Able to work alone
  • Trained in customer service
  • Positive attitude
  • Operating till and honestly dealing with money
  • Making guests feel welcome
  • Shop stock take
  • Restocking and organizing products on shelves

Accomplishments

  • Ruapehu Local Wild Food Festival "Best of the Land" winner 2020 and 2021
  • Waimarino Art Awards "Young Artist Award" winner 2018
  • Cover art winner for 2023 A5 weekly planner for Little Red House

Languages

Spanish
Limited Working

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Shannah Terpstra