Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Shannan Boyd-Bell

Manurewa,AUK

Summary

Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in retail environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in any role.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Animates Vetcare
12.2022 - 01.2025
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

No Degree - Tourism

New Zealand School of Tourism
Auckland, NZ
12-2023

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Opening and closing procedures
  • Product merchandising
  • Team collaboration
  • Order fulfillment
  • Loyalty program promotion

Interests

  • I love to sing, when i was in intermediate i got the privilege to perform for over 1000 people for a school performance
  • On Sunday's I play airsoft, which is like paintball but with smaller bbs rather than paint balls
  • I like working with my hands and fixing things
  • Video Gaming
  • Baking
  • Reading
  • Animal Care

Timeline

Sales Assistant

Animates Vetcare
12.2022 - 01.2025

No Degree - Tourism

New Zealand School of Tourism
Shannan Boyd-Bell