Shannan Eyles
Gisborne,GIS
Summary
I am 18 year old young women who enjoys working. I love the idea of being helpful to others. Being independent is something I strive to be. I have a strong work ethic and a willingness to learn. Music is a big part of my life, especially within my family. Sports and all activities competitive is something I love to do. I enjoy working in a team but can also work well individually. I find that I can blend in easily, bring along a bubbly personality and adapt to any situation if necessary. I am a fast learner who understands the value in time management and clear communication. My adaptability allows me to work in many different environments and situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Seasonal Worker
Seeka
Gisborne, GIS
02.2024 - 07.2024
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Identified plant diseases and researched methods for mitigation.
- Harvested fruits and vegetables and prepared for sale or shipping.
- Communicated with coworkers and management to report challenges.
Customer Service Role
Restaurant Brands
Gisborne, GIS
12.2021 - 02.2024
- Took part in cooking and food preparation.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Collaborated with team members to improve overall response times and service quality.
- Enhanced customer experiences by providing timely and accurate information on products and services.
- Delivered personalized recommendations based on individual customer needs, driving sales growth.
- Conducted comprehensive training sessions for new hires, ensuring high level of service quality.
- Assisted customers in navigating company's products and services, enhancing their overall experience.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained up-to-date knowledge of product and service changes.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Seasonal Worker
Robert’s Farming
Gisborne, GIS
04.2023 - 04.2023
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
- Harvested fruits and vegetables and prepared for sale or shipping.
Education
New Zealand Certificate in Entry to Automotive Trades (Level 2) -
EIT
12.2022
Skills
- Self Motivation
- Time Management
- Problem Solving
- Positive Attitude
- Learning Aptitude
- Willingness to Learn
- Observant
- Organised
Certification
Learners Licence, 08/01/23, 08/01/26
Timeline
Seasonal Worker
Seeka
02.2024 - 07.2024
Seasonal Worker
Robert’s Farming
04.2023 - 04.2023
Customer Service Role
Restaurant Brands
12.2021 - 02.2024
New Zealand Certificate in Entry to Automotive Trades (Level 2) -
EIT