Shannan Macbeth
Inglewood,TKI
Summary
Resourceful Sales Rep/ Merchandiser works effectively and productively within negotiated time frames. Adept at remaining focused on projects from beginning to completion, while paying close attention to detail. Committed to staying current on market trends and consumer interests. Collaborates with manufacturers to create best product plans and boost sales revenue.
Overview
16
16
years of professional experience
Work History
Merchandiser
Cadbury
New Plymouth, Taranaki
02.2019 - 07.2021
- Executed product displays to enhance visual appeal and customer engagement.
- Conducted regular store visits to assess compliance with merchandising guidelines.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized displays according to company standards and specifications.
- Built product displays and placed appropriate signage for merchandise.
Sales Representative
ISM
New Plymouth, Taranaki
06.2018 - 07.2021
- Developed key customer relationships to increase sales, communicated product features and benefits to store managers
- Communicated techniques to close deals quickly and efficiently
- Answered questions from prospective customers regarding features of products.
- Developed and maintained strong client relationships to ensure customer satisfaction.
- Managed customer inquiries and resolved issues promptly to maintain loyalty.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Managed instore levels by ordering sufficient stock for each account.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
Sales Rep/Merchandiser
DKSH
New Plymouth, Taranaki
05.2018 - 06.2021
- Prepared sales reports to track performance and identify improvement opportunities.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Managed inventory levels by ordering sufficient stock for each account.
- Replenished and arranged items to maintain appearance.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Implemented visual merchandising techniques to create appealing product arrangements and layouts.
Regional Area Supervisor
Crossmark
New Plymouth, Taranaki
04.2014 - 05.2018
- Managed regional operations, ensuring compliance with company standards and policies.
- Facilitated communication between different departments to streamline processes and improve workflow.
- Conducted performance evaluations, providing constructive feedback to team members regularly.
- Collaborated with other departments within the organization as needed.
- Evaluated employee performances regularly in order to identify areas for improvement.
- Managed staffing levels in my region while ensuring that all positions are adequately filled.
- Trained all new staff, in my region to a very high standard on merchandising techniques and store policies.
Territory Representative
Crossmark
New Plymouth, Taranaki
11.2010 - 04.2014
- Consulted with management and advertising teams to plan optimal promotions.
- Built effective partner store relationships to improve customer satisfaction.
- Placed prices and descriptive signage to enhance displays and promote items.
- Cleaned and organized display cases, shelves and aisles.
- Communicated and coordinated planogram execution with store management.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Built product displays and placed appropriate signage for merchandise.
- Organized displays according to company standards and specifications.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Developed strong customer relationships through regular visits and follow-ups.
Merchandiser
Crossmark
New Plymouth, Taranaki
04.2008 - 11.2010
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Assisted in executing promotional events and seasonal merchandising strategies.
- Conducted regular audits to ensure compliance with company merchandising standards.
- Communicated effectively with management to address merchandising challenges promptly.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Reviewed monthly performance against targets set by management team.
- Negotiated deals and handled complaints or objections.
Merchandiser
Crossmark
Auckland, North Island
01.2006 - 03.2008
- Executed product displays to enhance visual appeal and engagement.
- Collaborated with team members to ensure optimal shelf placement and inventory management.
- Monitored stock levels and coordinated restocking efforts with management teams.
- Utilized planograms to organize merchandise effectively across various retail locations.
- Developed strong relationships with store personnel to facilitate smooth operations.
- Implemented promotional displays to drive customer interest and increase sales opportunities.
Education
New Zealand Certificate in Apiculture, Level 3 - NZ2223 - Bee Keeping
Land Based Training
Taranaki06-2019
Skills
- Customer relationship management
- Effective communication
- Time management
- Training and mentoring
- Adaptability in sales
- Attention to detail
- Inventory management
- Visual merchandising
- Product display execution
- Sales reporting
Affiliations
- I have a huge love of food, eating, and cooking it
- I also love traveling and exploring the world
- Fashion and beauty are also important to me
Timeline
Merchandiser
Cadbury
02.2019 - 07.2021
Sales Representative
ISM
06.2018 - 07.2021
Sales Rep/Merchandiser
DKSH
05.2018 - 06.2021
Regional Area Supervisor
Crossmark
04.2014 - 05.2018
Territory Representative
Crossmark
11.2010 - 04.2014
Merchandiser
Crossmark
04.2008 - 11.2010
Merchandiser
Crossmark
01.2006 - 03.2008
New Zealand Certificate in Apiculture, Level 3 - NZ2223 - Bee Keeping
Land Based Training
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