Shannon Ryan

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Communicating with suppliers and customers to meet tight deadlines and product availability.
• Supporting team members with time precious commitments.
• Monitored security and handled incidents calmly.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

• Organise and control services repairs and maintenance operations.
• Inventory management and cost control.
• Capture and report billable inputs for invoicing.
• Customer and staff relationship management.
• New business development.
• Operating budget and performance.
• Identified and resolved unauthorized, unsafe or ineffective practices.

• Day to day care of injured and disabled penguins.
• Daily presentations and customer services to public on Antarctica and penguins.
• Ticket sales.
• Guided tours.
• School presentations.
• Hosting group functions.

• Management.
• Sales and promotion.
• Develop a new mobile service.
• Interactive demonstrations to community groups.
• Retail sales, stock control, supplier sourcing.
• Develop team communications and information for meetings.

• Manufacture wheelchairs and commodes.
• Sale of Mobility scooters and wheelchairs.
• Stock control.
• Industrial upholstery.
• Repair and maintain wheelchairs and assistive equipment.
• Refurbish hospital equipment.

• Assigned each member of 15 person team with specific daily tasks and responsibilities.
• Observed each team member to carry out duties and provided constructive criticism.
• Supervised all production phases, including set targets required and quality control maintained
• Manage factory shop and promotional sales.
• Sourced possom products and bone carving.

• Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
• Managed all aspects of store operations, including organization, maintenance and purchasing functions.

Day to day care of facility. Plant room maintenance. Penguin Pool upkeep. Managing external tradies on site. Lodging safety issues.