Shannon Edwards
Fixate Eatery
Te Kauwhata,WKO
21
years of professional experience
Outgoing,encouraging and caring. Supportive and Inclusive encouraging. Leader skills, active listener. Creative planner, good organization skills as I have an eye for detail.
Excelling in child wellbeing and safety and supporting child development.
I am a detail-oriented individual with good communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Works well in an organized environment. Friendly and talkative customer service. Effective and efficient. I enjoy a new challenge and try my best to give 100% in all tasks in hand.
Work History
Before and After School Care Assistant
3 Months- Supervised daily activities for children, ensuring a safe and engaging environment.
- Assisted in organizing recreational activities that promoted teamwork and social skills.
- Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
- Provided first aid and emergency response as required, prioritizing student health and safety at all times.
- Fostered a positive environment for students, effectively addressing any behavioral issues that arose during before and after school care.
- Promoted physical fitness among students through engaging outdoor games, sports activities.
- Contributed to a clean and organized environment by maintaining facility cleanliness, setting up activity areas, and storing supplies properly.
- Supported students'' academic growth by offering homework assistance and tutoring when needed.
- Coordinated snack preparation for students during program hours while adhering to strict dietary guidelines and allergy restrictions.
- Responded to inquiries from parents and guardians.
- Encouraged children's emotional and social development.
- Provided support and guidance to children in conflict resolution.
- Facilitated engaging activities for children, promoting social skills and teamwork.
- Supervised daily operations, ensuring a safe and supportive environment for students.
Cafe Worker/ All Rounder
3 Years 10 Months- Mentored junior staff to enhance their skills and foster a collaborative workplace.
- Collaborated with chef in the preparation and presentation of culinary dishes.
- Served in the capacity of sous chef.
- Prepared coffee beverages.
- Managed food handling according to health guidelines and dietary needs, including gluten-free options.
- Coordinated restocking of supplies.
- Delivered exceptional service to customers.
- Provided customers with a variety of menu choices.
- Engaged customers in friendly and inviting conversations.
- Ensured cleanliness and availability of dishes and supplies.
- Executed the preparation of ice drinks, milkshakes, and smoothies.
- Maintained cleanliness of tables and the overall dining area.
- Conducted food prep tasks.
- Collaborated with kitchen staff to ensure timely meal preparation during peak hours.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Documented customer orders and conveyed special requests to kitchen staff.
Customer Delivery Officer
4 Years 10 Months- Supported customers in completing payments and filing necessary documents such as rebate forms and animal registrations.
- Facilitated support for rate payers and managed microchipping processes for animals.
- Managed phone communications.
- Oversaw the processing of new book acquisitions.
- Supervised the shelving of library materials.
- Managed the check-in and check-out process for library patrons.
- Developed and presented engaging displays in the library.
- Managed community engagement initiatives to enhance public participation in local governance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted patrons with locating materials and utilizing library resources efficiently.
- Organized and maintained library collections to enhance accessibility for users.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Monitored library environments to maintain safe, hazard-free settings.
- Processed library card applications and maintained patron records with accurate contact information.
- Assisted patrons with printing and copying according to personalized requirements.
- Collaborated with local schools to promote reading programs, enhancing children's interest in literature.
Early Childhood Educator Assistant (reliever)
1 Year 3 Months- Championed effective classroom management by fostering positive behavior and nurturing relationships.
- Developed innovative lesson plans that inspired creativity and critical thinking among young learners.
- Promoted early language skills through dynamic storytelling, reading, and interactive discussions.
- Cultivated a secure and supportive environment for children's emotional, social, and academic development.
- Elevated children's learning experiences by integrating engaging play activities and suitable educational materials.
- Supported infants aged from birth to two years in their developmental journey.
- Coordinated preparation of nutritious meals and milk bottles for infants.
- Provided attentive care by holding and feeding infants.
- Nurtured children with warmth and affection.
- Facilitated engagement through singing and play.
- Prepared fresh play dough daily to enhance creativity.
- Enabled learning through play activities.
Bartender
1 Year 5 Months- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Engaged with customers to provide recommendations and ensure satisfaction with service quality.
- Collaborated with kitchen staff to synchronize orders and streamline service during peak hours.
- Managed cash register operations, processed transactions efficiently, and balanced daily sales reports.
- Assisted in training new bartenders on drink preparation techniques and customer service standards.
- Monitored inventory levels, ordered supplies as needed, and minimized waste through effective management practices.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Kitchen Hand/Cook
1 Year 3 Months- Prepared ingredients and assisted with food preparation to support timely service delivery.
- Maintained cleanliness of kitchen areas in compliance with health and safety regulations.
- Operated kitchen equipment effectively while performing routine maintenance tasks.
- Assisted chefs with dish plating and presentation to enhance customer satisfaction.
- Collaborated with team members to improve workflow during peak service periods.
- Supported training initiatives for new kitchen staff to cultivate a cooperative work environment.
- Cleaned and sanitized dishes and utensils regularly, ensuring sufficient supplies were available for anticipated customer demands.
- Labeled and stored food items accurately while routinely checking expiration dates.
- Restocked kitchen supplies and prepared additional ingredients during slower periods to accommodate busy service times.
- Cooked meals from the takeaway menu as required.
- Served food and attended to tables efficiently.
- Prepared work station with freshly chopped and organized ingredients for service.
- Packaged and labeled takeaway orders for customer pickup.
Early Childcare Assistant ( Reliever )
11 Months- Developed age-appropriate educational activities to foster cognitive and social growth in children.
- Implemented daily lesson plans aligned with early childhood education standards and best practices.
- Facilitated positive behavior reinforcement methods to cultivate a supportive learning environment.
- Assisted in the creation of a nurturing and safe environment for children to learn and grow.
- Helped facilitate the transition from home life into childcare setting by providing a comforting presence during separation periods.
- Supported early literacy skills through storytelling, reading books, and teaching letter recognition.
- Contributed to maintaining clean and organized classrooms to ensure a productive learning environment for all students.
- Enhanced children''s cognitive development by implementing engaging and age-appropriate learning activities.
- Promoted physical development by leading outdoor activities, games, and group exercises suitable for young children.
- Developed creative arts programs that encouraged self-expression, fine motor skills improvement, and artistic exploration among students.
- Collaborated with lead teachers on lesson planning, assessment strategies, and curriculum development.
- Effectively managed classroom behavior by implementing consistent rules and routines for all students.
- Fostered social-emotional development in young children by promoting sharing, empathy, and cooperation.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Promoted learning and social development through structured and unstructured playtime.
- Kept children between ages of Number and Number safe and secure with vigilant oversight.
- Helped teacher prepare instructional material and displays.
- Took part in professional development workshops to boost skills.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
Housekeeper
5 Months- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort.
- Assisted in laundry operations, managing textiles efficiently to meet guest expectations.
- Conducted regular inspections of public areas for compliance with cleanliness standards.
- Collaborated with team members to streamline housekeeping processes and improve workflow efficiency.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Zoo Volunteer
10 Months- Assisted in developing and implementing enrichment activities for diverse animal species.
- Observed animal behavior to assess engagement with enrichment tools and strategies.
- Supported maintenance of clean and safe habitats for animals, ensuring welfare standards.
- Collaborated with team members to design innovative enrichment solutions tailored to individual species' needs.
- Aided in the preparation of diets according to specific nutritional needs of different animals.
- Supported zoo staff with daily tasks including feeding, grooming, and monitoring animal health.
Receptionist
5 Months- Greeted and assisted clients, ensuring positive first impressions and addressing inquiries promptly.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and meetings, optimizing calendar management for staff availability.
- Maintained organized front desk area, enhancing operational efficiency and professionalism.
- Processed incoming and outgoing mail, ensuring timely delivery of communications.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Cleaning Assistant
5 Months- Prepared and served various coffee beverages according to established recipes.
- Maintained organized and clean work areas to comply with health standards.
- Assisted customers in selecting menu items to enhance their dining experience.
- Operated cash register with accuracy to process transactions and manage customer payments.
- Monitored inventory levels and restocked supplies to prevent shortages.
- Collaborated effectively with team members to optimize service efficiency during busy periods.
- Trained new employees on beverage preparation techniques and customer service best practices.
- Sanitized and maintained floors, facilities, and equipment to meet company hygiene standards.
- Produced food and drink items in alignment with company quality expectations.
- Displayed a friendly demeanor while addressing and resolving customer concerns.
- Supported training of new staff on café policies and procedures to provide a consistent patron experience.
- Documented customer orders and relayed specific requests to kitchen staff.
- Properly labeled and stored food and fresh ingredients in coolers or freezers to maintain freshness.
- Maintained cleanliness and organization of assigned areas to meet safety standards.
- Operated cleaning equipment including vacuums, floor scrubbers, and pressure washers efficiently.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
- Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Education
- Certificate in Business, Team Management
Skills
Cleaning and sanitizing
Classroom organization
Creative lesson planning
Coordination and teamwork
Goal setting
Caring and responsible
Friendly and respectful
Creative thinking
Attention to detail
Multitasking
Organizational skills
Effective communication
Activities planning
Early childhood education
Recreational supervision
Teamwork and collaboration
Adaptability and flexibility
Food preparation
Supply restocking
Customer service
Detail-oriented
Reservations
Coaching and mentoring
Clear and effective communication
Engaging personality
Customer service expertise
Staff management
Fast learner
Honest and dependable
Teamwork and professionalism
Timeline
Before and After School Care Assistant
KBeez
03.2026 - CurrentRead More
Cafe Worker/ All Rounder
Fixate Eatery
08.2022 - CurrentRead More
Customer Delivery Officer
Waikato District Council
02.2017 - 12.2021Read More
Early Childhood Educator Assistant (reliever)
TKCLC Daycare
07.2016 - 10.2017Read More
Early Childcare Assistant ( Reliever )
Suits and Gumboots Daycare
04.2014 - 03.2015Read More
Bartender
The Tavern
01.2014 - 06.2015Read More
Kitchen Hand/Cook
The Tavern
01.2014 - 04.2015Read More
Housekeeper
Rosewood Luxury Hotel & Resorts Group
05.2012 - 10.2012Read More
Zoo Volunteer
Behavioural Enrichment
04.2008 - 02.2009Read More
Receptionist
National Bank Limited
08.2005 - 01.2006Read More
Cleaning Assistant
CCS
03.2005 - 08.2005Read More
Avondale College
Read More
Open Polytechnic
from Certificate in Business, Team Management
Read More