Shannyn Harris
Upper Hutt,WGN
Summary
Reliable and compassionate worker offering expertise in planning activities, maintaining safety and improving behavior. Well-versed in needs and behaviors of children. Skilled at coordinating events, front of house coordination, and excellent customer service.
Overview
6
6
years of professional experience
Work History
Guest Service Agent
Double Tree Hotel By Hilton
09.2023 - Current
Cafe Assistant/Activities Assistant
Elderslea Aged Care Facility
02.2023 - 09.2023
Childcare Supervisor
Kool Kidz
08.2021 - 01.2022
Programme Advisor
Youthtown
02.2021 - 05.2021
Housekeeping Room Attendant
Spencer On Byron Hotel
12.2020 - 01.2021
Factory Line Worker
Farrah's Wraps
11.2019 - 01.2020
Front of House Team Member
Royal Wellington Golf Club
11.2018 - 01.2019
Front of House Team Member
Trudy's Cafe
02.2018 - 01.2019
Education
High School Diploma -
Upper Hutt College
Upper Hutt, NZ12.2018
Bachelor of Commerce - Management And Human Resource Management
University of Canterbury
Christchurch, NZ08.2023
Skills
Programme Advisor Skills:
- Supervision
- Individual and Group Care
- Planning and Leading Activities
- Safety Monitoring and Management
Front of House Team Member Skills:
- Table-side Service
- Banquet coordination
- Transactions and Cash Handling
- Food and Beverage Service
Factory Production Worker Skills:
- Quality Assurance and Control
- Assembly Team Supervision
- Production Monitoring
- Safe Operations Management
Housekeeping Room Attendant Skills:
- Room and Public Space Cleaning
- Cart Stocking and Organisation
- Guest Service and Support
- Ensuring high-level of cleanliness of guest rooms
Childcare Supervisor Skills:
- Group Management
- Behavioural Guidance
- Maintaining Safe Environment
- Activity Planning
Cafe Assistant/Activities Assistant Skills:
- Daily Food Preparation
- Food Running
- Activity Oversight
- Resident Engagement
Guest Service Agent:
- Guest Relations
- Enhanced guest satisfaction by addressing concerns and providing prompt resolutions
- Streamlined check-in processes for increased efficiency and reduced wait times
- Assisted guests with reservations, modifications, and cancellations to meet their travel needs
Schooling Activities/Achievements
- Student leader for five years
- Co-head of house in 2018
- Received Excellence Endorsement for NCEA Level One and Two Received Merit Endorsement for NCEA Level Three
- Graduated with Excellence
- Sports Captain
- Student Council
- SADD (Students Against Dangerous Driving)
- DanceNZMade regional in Wellington and regional in Palmerston North lyrical and hip hop
Extracurricular Activities
- Spearhead Leader 2017
- Raise Up Youth Group Leader from 2015-2018
- One of the major events as part of Raise Up over the last two years was the House of Horrors. This involved a significant amount of organization, coordination and teamwork within the group to ensure the event was a success
- On the nights of the House of Horrors, I had the roles of being out front and welcoming people, roaming around and ensuring all aspects of the night were running smoothly, communicating with all team members to make sure all roles are being performed, and checking on the volunteer actors throughout the night.
- Premier One Netball
- Dragon Boating from 2015-2018
- Tough Gal mud run 2018
- Basketball
- Young Achiever of the year finalist 2017 and 2018
Hobbies/What I Enjoy
- Dancing
- Sports/fitness
- Music
- Spending time with friends and family
Timeline
Guest Service Agent
Double Tree Hotel By Hilton
09.2023 - Current
Cafe Assistant/Activities Assistant
Elderslea Aged Care Facility
02.2023 - 09.2023
Childcare Supervisor
Kool Kidz
08.2021 - 01.2022
Programme Advisor
Youthtown
02.2021 - 05.2021
Housekeeping Room Attendant
Spencer On Byron Hotel
12.2020 - 01.2021
Factory Line Worker
Farrah's Wraps
11.2019 - 01.2020
Front of House Team Member
Royal Wellington Golf Club
11.2018 - 01.2019
Front of House Team Member
Trudy's Cafe
02.2018 - 01.2019
High School Diploma -
Upper Hutt College
Bachelor of Commerce - Management And Human Resource Management
University of Canterbury
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