Shantanu Thakur

Proven Customer Service Representative at Caltex Constellation Drive, adept in resolving high-stress situations with professionalism, enhancing customer loyalty through empathy. Excelled in utilizing Microsoft Office Suite for data management, alongside strong problem-solving and active listening skills, significantly improving user experience and satisfaction.

Experienced with operational tasks and administrative support. Utilizes strong communication skills and adaptability to meet team goals. Track record of effective problem-solving and collaboration to achieve desired outcomes.