Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Shanyah Amituanai

Auckland,AUK

Summary

Passionate and adaptable individual eager to begin a career in customer service. Strong communication and problem-solving skills developed through academic projects and volunteer experiences. Committed to delivering high-quality service and enhancing customer satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Babysitter

Olivia Halasima
01.2025 - 08.2025
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Sales

MSL Training
01.2025 - 07.2025
  • Retail & Sales Experience
  • Customer Interaction & Service
  • Professional Presentation
  • Health & Safety Awareness
  • Practical & Transferable Life Skills

Customer Service

MSL Training
01.2025 - 07.2025

Course has helped me to develop customer service experience and skills. I have learned to:


  • Provide exceptional customer service, resolving billing disputes quickly and professionally.
  • Provide superior customer service leadership by greeting and assisting customers.
  • Collaborated with team members to improve overall customer service experience.
  • Developed strong relationships with clients through exceptional customer service skills.

Education

Course - Retail - Customer Service And Sales Support L2

MSL TRAINING
Auckland, NZ
07-2025

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Reliability
  • Following directions
  • Attention to detail
  • Toddler care experience
  • Adaptability and resilience
  • Active listening
  • Clear communication
  • Reliability and punctuality
  • Flexible scheduling
  • Maintaining safe environment

Certification

New Zealand Certificate in Retail - Customer Service and Sales Support Level 2

Interests

  • Crafting and DIY Projects
  • Music
  • Volunteer Work

Timeline

Babysitter

Olivia Halasima
01.2025 - 08.2025

Sales

MSL Training
01.2025 - 07.2025

Customer Service

MSL Training
01.2025 - 07.2025

Course - Retail - Customer Service And Sales Support L2

MSL TRAINING
Shanyah Amituanai