Shaqielle Kuma
Wainuiomata,WGN
Summary
Dynamic professional with a proven track record at Pakn Save Petone, enhancing customer satisfaction through exceptional baking and cake decorating skills. Expert in food safety and sanitation, I led teams to improve efficiency and product quality. Known for excellent communication and teamwork, I consistently exceed customer and employer expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Baker
Pakn Save Petone
03.2018 - Current
- Adjusted recipes based on available ingredients or dietary restrictions,
- Trained and supervised new employees on bakery operations and procedures.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
- Managed display cases to verify freshness and attractiveness of products.
- Prepared frostings and other toppings for cakes and pastries.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Packaged finished products for sale.
- Improved energy efficiency in bakery by optimizing equipment use and reducing unnecessary power consumption.
- Increased customer satisfaction with friendly and efficient service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Seafood Team Member
Pakn Save Petone
05.2015 - 03.2017
Security Supervisor
Sky Stadium
05.2012 - 03.2015
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Education
Hospitality
Wainuiomata High School
Lower Hutt, WGN11.2014
Skills
- Customer Service
- Active listener
- Team Player
- Food safety and sanitation
- Food Safety
- Kitchen Safety
- Cleanliness standards
- Adaptive and creative
- Quality Control
- Management
- Product presentation
- Opening and closing duties
- Cake Decorating
- Traditional baked goods
- Stock Rotation
- Icings and fondant
- Food handling standards
- Cake personalization
- Decorating skills
- Professional telephone manner
- Baking
- Teamwork and Collaboration
- Reliable and Responsible
- Attention to Detail
- Team Cooperation
- Multitasking
- Time Management
- Decision-Making
- Excellent Communication
- Product Wrapping and Packaging
- Active Listening
- Team building
- Cake Decorating Equipment
Timeline
Baker
Pakn Save Petone
03.2018 - Current
Seafood Team Member
Pakn Save Petone
05.2015 - 03.2017
Security Supervisor
Sky Stadium
05.2012 - 03.2015
Hospitality
Wainuiomata High School
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