Summary
Overview
Work History
Education
Skills
References
Timeline
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SHARIF AHMED

4/22 Haast Street, Linwood,Christchurch

Summary

Self-motivated, energetic and teamworker looking for a sound organization where I can be a key team member, making an important contribution to the profitability and competency of a growing company

Focused on result-oriented customer service Ability to work in and contribute to a team environment Available up to 20 hours/week, including weekends and flexible weekdays. Ability to work on shifts as required. Experience in service and retail workplace Excellent in time management and communication skills

Overview

6
6
years of professional experience

Work History

Senior Customer Service Officer

Consumer Mega Shop
02.2023 - 08.2024
  • Assisted customers by understanding their needs and recommending suitable products
  • Processed transactions, balanced cash drawers, and handled deposits
  • Maintained up-to-date knowledge of sales, promotions, payment policies, and security procedures
  • Computed sales prices, processed payments, and maintained sales records
  • Monitored for security risks, preventing and addressing thefts
  • Provided product information, answered inquiries, and assisted with exchanges
  • Organized and displayed merchandise to enhance sales and customer experience

Team Member (Front of House)

Best Fried Chicken(BFC)
02.2019 - 11.2022
  • Company Overview: Bangladesh
  • Greeted customers warmly, took orders efficiently, and provided excellent customer service in a fastpaced environment
  • Processed payments accurately using POS systems and handled cash/card transactions
  • Managed food packaging and order accuracy to ensure customer satisfaction
  • Maintained cleanliness and hygiene standards in the dining and counter areas
  • Assisted with stock replenishment and inventory checks for front-of-house supplies
  • Collaborated with kitchen staff to ensure timely food preparation and service
  • Addressed customer inquiries and resolved complaints professionally
  • Adhered to food safety regulations and company policies to maintain quality service
  • Bangladesh

Education

Master of Applied Computing -

Lincoln University
02.2025

Bachelor of Science - Computer Science

American International University-Bangladesh(AIUB)
Bangladesh
05-2021

Skills

  • Microsoft Office Tools
  • Retail Sales & Cash Control
  • Corporate Sales
  • Promotional Sales
  • Customer Handling
  • Receptionist
  • Equipment Servicing
  • Quotation Making
  • Project Handling

References

  • Mirja Ahmmed, Lecturer (Department of Wine Food & Molecular Biosciences at Lincoln University), +642102372504
  • Ruhul Amin, Environmental Consultant (Accurate Consulting Ltd), +64223299357

Timeline

Senior Customer Service Officer

Consumer Mega Shop
02.2023 - 08.2024

Team Member (Front of House)

Best Fried Chicken(BFC)
02.2019 - 11.2022

Master of Applied Computing -

Lincoln University

Bachelor of Science - Computer Science

American International University-Bangladesh(AIUB)

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SHARIF AHMED