Summary
Overview
Work History
Skills
Timeline
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Sharleen Johansen

Papamoa,Bay of Plenty

Summary

Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Amazon Surf
10.2024 - 05.2025
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained organized merchandise displays to attract customer interest.
  • Responded to customer inquiries, providing accurate information and support.
  • Collaborated with team members to improve store operations and efficiency.
  • Managed inventory levels, ensuring product availability for customers.
  • Implemented promotional strategies to increase product visibility and sales.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Processed transactions accurately while maintaining a high level of customer service.

Casual Sales Assistant

Torpedo 7
12.2022 - 12.2023
  • Executed daily inventory checks to ensure stock availability and accuracy.
  • Collaborated with team members to maintain store presentation and merchandising standards.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.

Sales Assistant

North Beach
09.2019 - 08.2022
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

Sales Assistant

Stirling Sports
01.2019 - 08.2019
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Opening and closing procedures
  • Fitting room maintenance
  • Inventory tracking
  • Team support and assistance
  • Sales target achievement
  • Friendly and helpful
  • Adaptable and flexible
  • Honest and dependable
  • Positive customer engagement

Timeline

Sales Assistant

Amazon Surf
10.2024 - 05.2025

Casual Sales Assistant

Torpedo 7
12.2022 - 12.2023

Sales Assistant

North Beach
09.2019 - 08.2022

Sales Assistant

Stirling Sports
01.2019 - 08.2019

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Sharleen Johansen