Sharleen Potroz
Tariki,Taranaki
Summary
Enthusiastic current Sales Representative, looking to build on current skills in leading branch staff to exceed sales goals while delivering excellent customer service.
Overview
18
18
years of professional experience
Work History
Sales Representative
Autolink Distributors
Taranaki, New Plymouth
10.2020 - Current
- Generated new leads through cold calling and networking.
- Provided technical support for customers using the company's products or services.
- Managed inventory levels efficiently.
- Adhered to established policies and procedures when handling customer accounts.
- Fostered relationships with customers to expand customer base and retain business.
- Placed special orders or called other stores to find desired items.
Office Administrator
Superior Automotive & Mechanical
Taranaki, Tariki
02.2013 - 12.2020
- Efficiently managed and supervised all aspects of the office's daily administrative operations.
- Maintained customer confidence and protected operations by keeping information confidential.
- Demonstrated the ability to remain calm during stressful circumstances and effectively resolve conflict.
- Managed the processing of various financial documents including contracts, expense reports, and invoices.
Parts Manager
Superior Automotive & Mechanical
Taranaki, Tariki
02.2013 - 12.2020
- Organized and monitored inventory levels of parts, tools, and supplies.
- Maintained records of all orders placed, received, and shipped.
- Performed scheduled inventory audits per to verify accuracy and product availability.
Sales Consultant
Wurth
North Taranaki, New Plymouth
09.2015 - 11.2019
- Developed and maintained relationships with clients.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided customers with comprehensive product details, encompassing features, pricing, and availability.
- Ensured prompt resolution of customer complaints and inquiries.
- Performed cold calls to prospective customers to introduce company offerings.
- Participated in regular training sessions on new products, services, and industry trends.
Financial Secretary
Manchester Unity & Credit Union
Taranaki, New Plymouth
08.2010 - 08.2013
- Ensured accurate and up-to-date financial records were maintained.
- Processed accounts payable and receivable transactions promptly.
- Prepared and reconciled bank deposits and statements.
- Managed daily operations and processed payroll.
- Coordinated with auditors for the annual audit process.
Customer Service Team Lead
Manchester Unity & Credit Union
Taranaki, New Plymouth
05.2006 - 08.2010
- Trained customer service representatives on policies, procedures, and best practices.
- Implemented new systems and technologies designed to improve efficiency and accuracy.
- Performed thorough opening and closing procedures to uphold operational standards on a daily basis.
Education
Certificate Equine Care & Handling - Equine Studies
Onsite Education
New Plymouth, NZ04-2017
Business Administration Level 4 - Business Administration And Management
Practical Education Institute
New Plymouth, NZ05-2005
Business Administration & Computing - Business Administration
Practical Education Institute
New Plymouth, NZ05-2004
Diploma Business Management & Leadership - Business Management
Aspire 2
Auckland, NZSkills
- Relationship building and management
- Customer Service
- Resourceful nature
- Financial Administration
- Verbal/written communication
- Strong interpersonal skills
Timeline
Sales Representative
Autolink Distributors
10.2020 - Current
Sales Consultant
Wurth
09.2015 - 11.2019
Office Administrator
Superior Automotive & Mechanical
02.2013 - 12.2020
Parts Manager
Superior Automotive & Mechanical
02.2013 - 12.2020
Financial Secretary
Manchester Unity & Credit Union
08.2010 - 08.2013
Customer Service Team Lead
Manchester Unity & Credit Union
05.2006 - 08.2010
Certificate Equine Care & Handling - Equine Studies
Onsite Education
Business Administration Level 4 - Business Administration And Management
Practical Education Institute
Business Administration & Computing - Business Administration
Practical Education Institute
Diploma Business Management & Leadership - Business Management
Aspire 2
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