Sharmila Prasad
Auckland,Otahuhu
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure full time position. Ready to help team achieve company goals. To seek and maintain position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Utilizes excellent customer service skills to enhance guest satisfaction and streamline operations. Track record of working well under pressure and effectively collaborating with team members.
Overview
36
36
years of professional experience
Work History
Food Service Associate
Compass Group Management
09.2024 - Current
- Delivered exceptional customer service in fast-paced food service environment.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Trained new team members on safety procedures and operational protocols.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied guests.
Packing Supervisor
Shiu Prasad & Sons
05.2015 - 08.2023
- Sealed, packed, labeled packages to prepare materials for shipping.
- Maintained clean, neat and organised warehouse for easy access to goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Completed daily orders with expert picking and packing of shipments.
- Inspected items to identify discrepancies and damages.
- Inspected items for defects and damage.
- Assembled boxes, cartons and containers to package items.
- Placed items into bags, boxes or other containers.
Sales Assistant
Zaver Bhai
01.1990 - 11.1994
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
Certificate of Participation in Health & Safety
Fiji National University
2019
High School Education - Completed High School Studies
Tilak High School
12.1989
Skills
- Active Listening
- Account Management
- Stocking and Replenishing
- Customer Service
- Conflict Resolution
- Critical Thinking
- Calm and Professional Under Pressure
- Excellent attention to detail
- Easily adopt working environment
- Cultural Awareness
Additional Information
MR GIFFORD
SUPERVISOR
MIDDLEMORE HOSPITAL
COMPASS GROUP
PH: 0212636838
MR BIMOCHAN
MANAGER
MIDDLEMORE
COMPASS GROUP
PH: 0212837506
Languages
Hindi
Native or Bilingual
English
Professional Working
Timeline
Food Service Associate
Compass Group Management
09.2024 - Current
Packing Supervisor
Shiu Prasad & Sons
05.2015 - 08.2023
Sales Assistant
Zaver Bhai
01.1990 - 11.1994
High School Education - Completed High School Studies
Tilak High School
Certificate of Participation in Health & Safety
Fiji National University