Sharna Gorton-Quigley
South New Brighton ,Christchurch
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Senior Hairdresser
Carla Lamb
New Brighton, Christchurch
02.2023 - Current
- Provided consultations to discuss hairstyle options for clients.
- Greeted customers, answered phones and booked appointments.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Ensured client satisfaction with the quality of service provided.
- Maintained accurate records of client's details including name, contact number, payment information.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Followed updated techniques to color and treat hair and produce consistent results.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Handled customer service inquiries in an efficient manner while providing excellent customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Hagley College
Christchurch, NZ11-2012
High School Diploma -
Cashmere High School
Christchurch, NZ11-2011
Some College (No Degree) - Hairdressing
Ara Institute of Canterbury
Christchurch, New Zealand, NZSkills
- Hair coloring and cutting
- Customer service
- Appointment scheduling
- Time management
- Client retention
- Problem solving
- Sales techniques
- Strong communication skills
- Conflict resolution
- Multitasking
- Goal setting and achievement
Timeline
Senior Hairdresser
Carla Lamb
02.2023 - Current
High School Diploma -
Hagley College
High School Diploma -
Cashmere High School
Some College (No Degree) - Hairdressing
Ara Institute of Canterbury
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