Sharon Graham
Gore
Summary
Compassionate Health Care Assistant with a Level 3 certification, skilled in patient-focused care and blood pressure measurement. At Tuapeka Community Health Centre, I enhanced patient satisfaction through attentive support and effective communication, fostering trust and improving overall healthcare experiences. Proven ability to manage time efficiently while delivering high-quality care.
Overview
18
18
years of professional experience
Work History
Health Care Assistant
Tuapeka Comunity Health Centre
09.2021 - 05.2025
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Delivered high standard of holistic care to patients to promote equality and dignity.
Cook
Tuapeka Community Health Centre
07.2016 - 09.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Collaborated with management team to develop new menu items.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
Teacher Aid
Lawrence Area School
03.2012 - 08.2016
- Communicated regularly with parents regarding student progress and concerns, fostering positive home-school partnerships.
- Participated in parent-teacher conferences, providing valuable input on strategies to support student growth at home.
- Facilitated small group instruction for targeted skill development, boosting overall academic performance.
- Served as a mentor to new teacher aides by sharing best practices for supporting both teachers and students in achieving success.
- Assisted teachers with administrative tasks such as photocopying worksheets or grading papers efficiently without compromising quality feedback.
- Contributed to a positive school culture by actively engaging in staff meetings, providing constructive feedback, and collaborating on school improvement initiatives.
- Provided one-on-one tutoring sessions for struggling students, leading to increased confidence and success in coursework.
- Collaborated with teaching team to develop cross-curricular projects, enhancing students'' connections between subjects.
- Contributed to the organization of school events and extracurricular activities, enriching students'' educational experiences beyond the classroom setting.
- Maintained accurate records of student attendance, grades and assessment data as required by school policy.
- Assessed student progress through formative assessments, informing instructional adjustments for optimal learning outcomes.
- Supported teachers in creating differentiated instruction materials, catering to diverse learning needs.
- Managed classroom resources effectively, ensuring availability of necessary materials for instructional purposes.
- Implemented behavior management strategies, maintaining a focused and productive classroom atmosphere.
- Assisted in the development of engaging lesson plans, resulting in improved student understanding and retention.
- Established positive classroom environment by fostering strong relationships with students, promoting respect and open communication.
- Aided students with special needs, providing individualized support and helping them reach their full potential.
- Actively participated in professional development opportunities and shared insights with colleagues for continuous improvement.
- Enhanced student comprehension by utilizing visual aids and interactive activities during lessons.
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Bar Manager
Coach and Horses
06.2007 - 12.2011
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Enhanced team productivity through effective scheduling and task delegation.
- Increased revenue with creative marketing initiatives and promotional events.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Improved customer service rankings by resolving issues quickly and accurately.
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Handled customer complaints professionally, resolving issues promptly and effectively.
- Fostered positive work atmosphere, reducing staff turnover rates.
- Resolved customer complaints with empathy and efficiency, maintaining high level of customer service.
- Monitored financial reports to identify and address areas of concern, improving financial health.
- Negotiated with suppliers to secure more favorable pricing, enhancing profit margins.
- Coordinated with kitchen to improve speed and quality of food service, enhancing overall customer experience.
Education
Early Childhood Education
Akaroa Area School
Akaroa, CAN07.1994
Skills
- Time management
- Patient care
- Patient-focused care
- Supporting personal needs
- Attention to detail
- Observing responses
- Preparing meals
- Calm under stress
- Blood sugar monitoring
- Blood pressure measurement
- Administering medications
- First aid certification
- Heartsaver first aid CPR AED
- CPR/AED
- CPR certification
- Managers Licence
- Level 3 Health Care Assistant
References
- Joss Davidson 0272219810
- Alana Wallis ( Medical Centre Manager) 034859050
- Rowena Patterson 0274883379
Timeline
Health Care Assistant
Tuapeka Comunity Health Centre
09.2021 - 05.2025
Cook
Tuapeka Community Health Centre
07.2016 - 09.2021
Teacher Aid
Lawrence Area School
03.2012 - 08.2016
Bar Manager
Coach and Horses
06.2007 - 12.2011
Early Childhood Education
Akaroa Area School
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