Sharon Hulena

Bank Staff

Bnz

01.1981 - 11.2018

Implemented effective marketing strategies to attract new clientele and expand the bank''s reach within the community.
Promoted a culture of teamwork within the branch environment by actively participating in team building initiatives.
Managed risk by identifying potential fraud cases and implementing preventive measures.
Conducted comprehensive financial analyses for loan applicants, ensuring sound lending decisions were made.
Increased cross-selling success by proactively identifying opportunities to upsell and recommend additional banking products.
Maintained accurate records of transactions, reducing discrepancies and ensuring balanced accounts daily.
Enhanced customer satisfaction by providing efficient and accurate financial services.
Participated in continuous professional development programs, staying current on industry trends and best practices in banking operations.
Trained junior staff members on banking procedures, improving overall team knowledge and capabilities.
Provided exceptional customer service, resolving issues promptly and maintaining positive client relationships.
Collaborated with team members to achieve branch sales targets and exceed performance goals.
Developed and maintained strong customer relationships, providing exceptional service and advice.
Educated customers on features and benefits of banking products and services.
Balanced teller drawers and ATM cash.
Opened, closed, and updated accounts for customers.
Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
Maintained friendly and professional customer interactions.
Assisted customers with banking needs and inquiries.
Counted, verified and handled bank deposits and armored car transactions.
Executed wire transfers, stop payments and account transfers.