Summary
Overview
Work History
Education
Skills
References
Education Summary
Attributes
Languages
Certification
Timeline
Generic

Sharon Parker

Urenui,Taranaki

Summary

Detail-oriented administrative professional with a proven ability to streamline workflow and enhance efficiency. Skilled in developing filing systems and providing comprehensive support to healthcare teams, ensuring compliance and effective communication. Strong organizational and problem-solving skills contribute to optimized office operations.

Overview

21
21
years of professional experience
2
2
Certifications

Work History

Allied Health Assistant

Health NZ - Taranaki
Westown, New Plymouth
08.2021 - Current

Retrieved patient referrals from outpatient clinics daily to ensure timely service.

  • Developed and maintained filing systems for easy document retrieval.
  • Streamlined daily administrative tasks through process improvements, increasing overall workflow efficiency.
  • Provide general administrative support to all dietitians within the team.
  • Monitor emails, sort mail and distribute correspondence accordingly.
  • Designed forms and templates to streamline workflow processes within the organization.
  • Recommended operational improvements based on analysis of processes, contributing to enhanced efficiency.
  • Ensured compliance with health and safety regulations within the office environment.
  • Provided technical assistance with computer hardware and software issues when needed.
  • Supervised administrative staff, delegating tasks and managing workload distribution.
  • Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
  • Acquired proficiency in advanced software and technology programs for enhanced office efficiency.
  • Manage day-to-day office operations, ensuring efficient workflow.

Resource Coordinator

Taranaki District Health Board
New Plymouth
11.2014 - Current
  • Managed stock inventory to optimize resource allocation.
  • Distributed health resources and managed ordering and stocktaking processes.
  • Developed processes that improved workflow in resource coordination.
  • Compiled monthly reports to track departmental performance.
  • Initiation and set up of new stock management program (Accredo)
  • Scheduled training sessions for all staff on Covid data entry
  • Managed office supplies and inventory to ensure Managed office supplies and inventory to ensure smooth operations. operations.
  • Control of Equipment loan system
  • Managed office supplies and inventory to ensure Managed office supplies and inventory to ensure smooth operations. operations.systems.
  • media research and online resource exploration

Technical Support Officer

Taranaki District Health Board
New Plymouth
08.2014 - 11.2014
  • Managed daily operational tasks to ensure smooth workflow.
  • Delivered administration support to Programme Support Team for Public Health Unit Regulations & Environment Team and Public Health Unit Supporting Communities Team, enhancing operational efficiency for 25+ staff members.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Secretary/Office Manager

New Plymouth Club Inc.
New Plymouth
11.2004 - 10.2013
  • Secretary/Office Manager
  • Managed front desk operations, ensuring efficient handling of caller inquiries
  • Receipting & Banking, Cash handling – balancing of tills and gaming
  • Executed data entry and typing tasks
  • Communicating with staff & members & visitors as required
  • Documented meeting minutes and prepared typed records for timely distribution
  • Payroll & Filing of PAYE
  • Accounts payable & receivable
  • Preparing Accounts on Xero
  • Reconciliation of Gaming Machines
  • Undertake the role of Acting General Manager when required ie Annual Leave etc.

Education

Certificate in Public Health -

Massey University
Wellington, NZ
03-2019

Skills

  • Patient assistance
  • Care coordination
  • Customer Service
  • Customer assistance
  • Referral management
  • Visitor liaison
  • Reception duties
  • Documentation
  • Document filing
  • Data entry management
  • Data entry accuracy
  • Process improvement
  • Inventory management
  • Xero accounts preparation
  • MYOB
  • Excel
  • Word
  • Outlook
  • Advanced software utilization
  • Gaming receipt reconciliation
  • Receipting and Banking
  • Adjunct fund management
  • Maintaining operating systems
  • Managed staff
  • Managerial
  • Secretarial obligations
  • Problem solving
  • Effective communication
  • Communication and interpersonal skills
  • Attention to detail
  • Cultural competency
  • Professionalism and work ethic
  • Self-motivation and initiative
  • Confidentiality practices
  • Care coordination
  • Confidentiality practices

References

  • Lee McCracken, Team Leader at Public Health Unit, Health NZ - Taranaki, 027 755 6729
  • Susie Konijn, Team Leader at Dietitians Department, Health NZ - Taranaki, 027 240 8274

Education Summary

  • General Manager’s Certificate
  • TAB Operator’s Licence
  • Secretarial Course, Taranaki Polytech, 1978
  • School Certificate, 1977
  • Certificate in Public Health, Massey University, awaiting results

Attributes

  • Confident and able communicator
  • Excellent time management
  • Enthusiastic team player
  • Ability to work well unsupervised and self-motivated
  • Have excellent computer skills, including Microsoft Word, Excel, and Outlook.
  • Have exceptional customer service and communication skills.
  • Able to use initiative and think outside of the square.
  • Am a competent copy typist and minute taker.
  • Have the ability to maintain confidentiality at all times.

Languages

Maori
Limited

Certification

Certificate in Public Health

Timeline

Allied Health Assistant

Health NZ - Taranaki
08.2021 - Current

Resource Coordinator

Taranaki District Health Board
11.2014 - Current

Technical Support Officer

Taranaki District Health Board
08.2014 - 11.2014

Secretary/Office Manager

New Plymouth Club Inc.
11.2004 - 10.2013

Certificate in Public Health -

Massey University
Sharon Parker