Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Ward

Waitara,TKI

Summary

Dynamic Merchandising and Customer Relationship Management Professional with proven success in effective communication and team leadership. Contributed to successful product launches and optimized inventory levels, enhancing customer satisfaction. Committed to delivering high-quality results while maintaining a balanced personal life.

Overview

43
43
years of professional experience

Work History

Merchandiser

Part Time - variety of brands
Waitara, Waitara
06.2023 - Current
  • Supported multiple brands with part-time merchandising services, enhancing brand visibility and product placement.
  • Leveraged diverse merchandising challenges to expand skills and knowledge, contributing to improved brand representation in Taranaki.
  • Analyzed market trends to identify merchandising opportunities, informing tactical adjustments for increased market engagement.

Merchandiser

Nestle New Zealand
Waitara, Waitara
07.2002 - 06.2023
  • Managed product displays to increase customer engagement and drive sales.
  • Coordinated inventory levels to maintain stock availability and support sales objectives.
  • Implemented merchandising strategies to align with brand guidelines and promotions.
  • Collaborated with sales teams to support new product launches and initiatives.
  • Maintained accurate records of inventory movement and product performance data.
  • Communicated regularly with retailers to build partnerships and address challenges.
  • Ensured product availability by regularly monitoring store shelves, restocking and rotating merchandise.
  • Ensured cleanliness and organization of workspace daily.
  • Named Merchandiser of the Year for three consecutive years.

Deli Manager

New World
Waitara, Waitara
05.1983 - 07.2002
  • Managed daily operations of deli department to ensure efficient service.
  • Supervised staff to uphold high quality standards in food preparation, ensuring consistent customer satisfaction.
  • Coordinated inventory management to ensure optimal product availability and freshness, reducing waste.
  • Oversaw compliance with health regulations and safety practices in the deli area.
  • Trained new employees on food safety and customer service protocols.
  • Resolved customer inquiries and issues to improve overall satisfaction and loyalty.
  • Covered additional positions, including checkout operator and butcher, to support team operations.

Education

High School Diploma -

Waitara High School
Waitara

Skills

  • Visual merchandising
  • Product placement
  • Inventory management
  • Sales strategy
  • Market analysis
  • Sales promotion
  • Retail compliance
  • Customer relationship management
  • Customer service
  • Customer complaint handling
  • Display upkeep
  • Staff training
  • Employee supervision
  • Team leadership
  • Problem solving
  • Effective communication

Timeline

Merchandiser

Part Time - variety of brands
06.2023 - Current

Merchandiser

Nestle New Zealand
07.2002 - 06.2023

Deli Manager

New World
05.1983 - 07.2002

High School Diploma -

Waitara High School
Sharon Ward