Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Sharon Wereta

Napier City,HKB

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.


Experienced General Managaer with over 10 years of experience in the Food Industry.

Excellent reputation for resolving problems and improving customer satisfaction.


Reliable employee seeking hospitality position. Offering excellent communication and good judgment.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

General Manager

Rocket Rod's Hamburger Heaven
02.2016 - 01.2019


  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maintained facility and grounds to present positive image.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Verified accurate records and sufficient supplies by conducting inventories of food, beverages, glassware and other materials.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Led and directed team members on effective methods, operations and procedures.

Retail Assistant

IGA Grocery- Caseys IGA
02.2014 - 02.2016


  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inventoried food products and associated materials on a strict timeframe basis.
  • Accurately completed end-of-day financial tasks worth over $7000 of cash and card transactions daily.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Head Cook

Earlvilles Fish Bar
01.2013 - 01.2014
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Placed orders to restock items before supplies ran out.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Developed and cooked memorable dishes that brought new customers into establishment.

Education

No Degree -

Napier Girls' High School
Napier, NZ

Skills

  • Sales Tracking
  • Sales Activities
  • Mathematical Calculation and Reasoning
  • Cost Management
  • Originality and Creativity
  • Hiring and Onboarding
  • Customer Service
  • Focus and Follow-Through
  • Judgment and Decision-Making
  • Profit and Loss Control
  • Facebook
  • Problem Anticipation and Resolution
  • Sales Promotion
  • Records Organization and Management
  • Tax Software

Timeline

General Manager

Rocket Rod's Hamburger Heaven
02.2016 - 01.2019

Retail Assistant

IGA Grocery- Caseys IGA
02.2014 - 02.2016

Head Cook

Earlvilles Fish Bar
01.2013 - 01.2014

No Degree -

Napier Girls' High School

Similar Profiles

CREATE PROFILE
Sharon Wereta