Sharon Long

• Sole responsibility for 22 elderly residents, assisting them with their day to day personal care needs, administering medication and preparing breakfast.

• Assist residents with their personal care needs and using lifting devices for transferring patients.

• Duties included cleaning premises after hours and securing the premises.

Made coffee gor customers also trained as a lotto operator. Worked on the checkouts serving customers.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.

• Sole charge position which includes customer service, cash handling, stock control, bank reconciliation, cleaning, maintenance, securing and closing premises.