Sharpay Yuheng Xu
Summary
Accomplished public sector professional with four years of dedicated service, specialising in assurance and oversight functions within the Department of Corrections. Demonstrated expertise in critical analysis and rigorous evaluation, proficiently conducting secondary assurance audits and delivering constructive feedback to optimise closure and assurance practices. Possesses a comprehensive understanding of current New Zealand public sector practices, contextual challenges, and governmental mechanisms, acquired through hands-on experience in monitoring entity actions and engaging with governance groups. Exhibits a strong grasp of legislative processes and the policy development cycle, leveraging this knowledge to provide strategic policy advice, analysis, review, development, and implementation.
Overview
5
5
years of professional experience
Work History
Senior Advisor Monitoring Agency Relationships
Department Of Corrections Ara Poutama Aotearoa
08.2023 - Current
- Conduct secondary assurance audits on recommendations completed or cancelled by the monitoring entity in the previous month. Provide constructive feedback to action and assurance owners to enhance closure and assurance practices.
- Present secondary assurance findings to the Organisational Performance Committee, focusing on recommendations completed or cancelled within the preceding six months. Compile and analyse data from the previous six months to highlight closure quality trends.
- Identify and rectify discrepancies in action ownership, including reassigning tasks to appropriate managers if necessary. Facilitate communication with newly assigned action owners and assigned personnel to clarify ownership changes.
- Develop oversight mechanisms for monitoring entity actions declined by the Department, catering to governance groups such as Te Poari Hautū and the Wellness and Wellbeing Insights Advisory Group. Facilitate informed discussions and decision-making by providing comprehensive information on declined actions, as mandated by post-investigation directives.
- Design and maintain customized dashboards for each Deputy Chief Executive, offering thematic insights into external monitoring entity recommendations. Enhance DCE understanding of recommendation trends to support strategic decision-making processes.
Hearing Manager
New Zealand Parole Board
03.2023 - 08.2023
- Enhanced community awareness of available resources for crime victims through targeted outreach efforts.
- Provided crisis intervention and emotional support to victims, aiding in their recovery process.
- Assisted victims in navigating the criminal justice system, ensuring their rights were protected throughout proceedings.
- Collaborated with law enforcement and other agencies to coordinate services for crime victims, streamlining assistance processes.
Operation Advisor Electronic Monitoring
Department Of Corrections Ara Poutama Aotearoa
01.2021 - 08.2023
- 24/7 National Operation team to assist front line staff in the management of electronic monitored sentence, order, bail or released to work prisoners, using agreed frameworks.
- Support the compliance and welfare of those subject to EM through direct conversations and motivation, including issuing lawful directions.
- Being apart of the GPS Immediate Response Team(GIRT) , manage highest risk offenders in the community. Respond to EM related queries from Probation, Police and the Regional High Risk teams.
- Taking on the responsibilities of Probation Officers after-hours, particularly in responding to cases of non-compliance. Drafting breach paperwork and transmit it to court, ensuring that the court has all the relevant information about the breach.
- Liaising with Police and other stakeholders for all suspected or confirmed non-compliance, this includes providing daily movement reports on high risk offenders and defendants, to ensure safety of community.
- Proactively build networks and positive working relationships with key stakeholders and service providers (both internal and external).
Crisis Helpline Counsellor
Samaritans New Zealand
08.2019 - 01.2021
- Answering phone with people who are in crisis, mainly suicidal thoughts, self-harm behaviours and other mental health related distresses.
- Handling difficult and challenging situations such as abusive callers, inappropriate callers and callers who were attempting suicide.
- Promoting mental health awareness and providing positive wellbeing tips.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Arts - Psychology
Victoria University of Wellington
Wellington, WGN12.2019
Bachelor of Arts - Spanish
Victoria University of Wellington
Wellington, WGN12.2019
Timeline
Senior Advisor Monitoring Agency Relationships
Department Of Corrections Ara Poutama Aotearoa
08.2023 - Current
Hearing Manager
New Zealand Parole Board
03.2023 - 08.2023
Operation Advisor Electronic Monitoring
Department Of Corrections Ara Poutama Aotearoa
01.2021 - 08.2023
Crisis Helpline Counsellor
Samaritans New Zealand
08.2019 - 01.2021
Bachelor of Arts - Psychology
Victoria University of Wellington
Bachelor of Arts - Spanish
Victoria University of Wellington
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