Sharron Lamb
Napier City,HKB
Summary
Dynamic Community Support Worker with a proven track record at Whatever It Takes Trust, skilled in community engagement and individualized support. Successfully enhanced client integration through tailored programs and advocacy, while fostering team collaboration. Adept in data entry and reporting, ensuring effective communication and client empowerment.
Overview
21
21
years of professional experience
Work History
Community Support Worker
Whatever It Takes Trust
Napier City, HKB
07.2022 - Current
- Facilitated individual support plans to enhance clients' personal development and community integration.
- Developed and implemented group activities to promote social skills and peer interaction among participants.
- Monitored client progress, ensuring alignment with established goals and adapting strategies as needed.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients, addressing diverse needs.
- Educated clients on available community resources, empowering them to access services independently.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
Department Manager
Countdown Supermarket
Hastings, HKB
01.2005 - 02.2008
- Oversaw daily operations, ensuring optimal staffing and inventory management.
- Developed and implemented training programs for new staff to enhance efficiency.
- Analyzed sales data to identify trends and optimize product placement strategies.
- Led team meetings to communicate objectives and improve departmental performance.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Enhanced team productivity by implementing streamlined workflow processes.
Education
No Degree - National Diploma Mental Health Support Work NZQA
Eastern Institute of Technology Taradale
Napier City, NZ11-2013
Skills
Community engagement
Personal care assistance
First aid and CPR
Substance abuse awareness
Active listening
Data entry and reporting
Disability awareness
Transportation assistance
Individualized support
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Staff management
Task delegation
Documentation and reporting
Staff training and development
Excellent communication
Multitasking
Timeline
Community Support Worker
Whatever It Takes Trust
07.2022 - Current
Department Manager
Countdown Supermarket
01.2005 - 02.2008
No Degree - National Diploma Mental Health Support Work NZQA
Eastern Institute of Technology Taradale