Experienced healthcare professional with excellent interpersonal skills, time management abilities, and a compassionate nature. Skilled in following instructions, with strong literacy and numeracy skills. Proficient in using workplace equipment and adept at problem-solving in healthcare settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Aged Care Worker
Granger House/Lifecare/Kowhai
Greymouth
10.2013 - 08.2023
Experienced senior caregiver providing exceptional care for individuals with various needs including dementia, alcohol dementia, hospital-level care, palliative care, and end-of-life support, hearing/blind impaired.
Provided comprehensive care and assistance to elderly residents, attending to their daily living needs including bathing, dressing, grooming, and toileting and personal cares.
Managed the operation of hoists and diverse hospital equipment, effectively supporting the mobility of residents.
Supervised and assisted residents with mealtime activities, such as feeding and clearing tables.
Followed all necessary procedures for occupational health and safety regulations.
Participated in team building activities designed to improve communication skills amongst colleagues.
Responded quickly to emergency situations involving elderly clients or staff.
Coordinated transportation services for medical or personal appointments.
Assisted with meal planning to meet nutritional plans.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Attended fortnightly staff meetings to discuss new policies and procedures.
Provided recreational activities such as games, reading materials, music and outdoor walks.
Assisted nurses with patient assessments, wound dressings, medication administration, and other medical procedures when needed.
Assisted in developing individualised care plans for elderly clients.
Performed administrative duties such as filing paperwork, answering phones, scheduling appointments and ordering supplies.
Assessed the physical condition of elderly patients during routine check-ups.
Encouraged independence by assisting with mobility issues and providing instruction on safety precautions.
Maintained records of client care plans, progress notes, and incident forms.
Reported any changes in health or behaviour to nursing staff members promptly.
Collaborated with family members to ensure that all client needs were met.
Observed patients for changes in physical, emotional, mental, or behavioral condition and injuries.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Followed safe lifting and transferring techniques to transport residents.
Demonstrated proficiency in handling different equipment such as full hoists, standing hoists, swivel belts, and direct transfer belts.
Assisted with changing and cleaning urethral and suprapubic catheters, colostomy bags, and stoma tubes.
Completed different training exercises, including emergency fire drills and evacuation, hearing aid, safe and safety, and pad incontinence training.
Housekeeping Cleaner/Laundry Attendant
GrangerHouse/Lifecare/Kowhai
, Greymouth
06.2011 - 07.2012
Assisted with laundry duties as needed, including sorting, washing, drying and folding items.
Replenished amenities in guest rooms according to established standards.
Replaced light bulbs in lamps and other fixtures as required.
Followed safety rules when handling cleaning chemicals according to OSHA regulations.
Organized storage closets ensuring that all items are properly labeled and stored away safely.
Emptied wastebaskets and replaced liners.
Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
Performed deep cleaning tasks such as shampooing carpets or steam cleaning upholstery.
Transported trash to designated disposal areas.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Communicated with maintenance team on damages to repair.
Checked inventory for required supplies and made lists for needed cleaning products.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Sorted and distributed clean linens, towels, and other items to designated areas.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Tea Cook
Granger House/Lifecare/Kowhai
, Greymouth
02.2010 - 06.2011
Demonstrated versatility in cooking by creating diverse menus suitable for different dietary needs, with a focus on accommodating puree-based diets, mashed textures, and specific requirements for individuals with diabetes or other health issues.
Supervised and trained kitchen staff on proper preparation techniques.
Resolved customer complaints regarding food quality or services provided.
Managed inventory levels of ingredients and supplies necessary for daily operations.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Adhered to food safety standards when storing and preparing foods.
Operated and maintained a variety of kitchen equipment, including Bain-Marie, zip, hot air oven, and a pass-through dishwasher.
Completed food health and safety training.
Wrapped, dated and labeled food items in storage for safety and freshness.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Cleaner
New World
Greymouth
03.2009 - 11.2010
Delivered excellent cleaning services to the staff room and public toilet within the store.
Utilized polishing equipment to effectively polish floors
Cleaned bathrooms, including toilets, sinks, countertops and mirrors.
Adhered to occupational health and safety.
Responded promptly to all customer complaints regarding cleanliness issues.
Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Scrubbed walls to remove scuff marks or stains.
Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
Emptied trash cans and replaced liners as needed.
Kept business entrances clean, tidy and professional in appearance.
Education
New Zealand Certificate in Business (Administration And Technology) (Level 3) - Business Administration
Open Polytechnic
06-2023
New Zealand Certificate in Health And Wellbeing (Level 3), Healthcare Assistance - Health Education
Careerfource
03-2022
Skills
Time Management
Problem-Solving
Strong work Ethics
Respectful and Compassionate
Multitasking and Organization
Daily Reporting
Basic accounting
Verbal and written communication
Experience Microsoft, excel software
Activity Planning
Documentation and Recordkeeping
Certification
NewZealand Class 1 Full Drivers License
Affiliations
• Spending time with Whānau/friends
• Propagating and growing indoor house plants
• The outdoors Bush Walking,swimming, fishing
• Cooking/Baking and creating recipes
• Reading
• Shopping!
References
References available upon request.
Timeline
Aged Care Worker
Granger House/Lifecare/Kowhai
10.2013 - 08.2023
Housekeeping Cleaner/Laundry Attendant
GrangerHouse/Lifecare/Kowhai
06.2011 - 07.2012
Tea Cook
Granger House/Lifecare/Kowhai
02.2010 - 06.2011
Cleaner
New World
03.2009 - 11.2010
New Zealand Certificate in Business (Administration And Technology) (Level 3) - Business Administration
Open Polytechnic
New Zealand Certificate in Health And Wellbeing (Level 3), Healthcare Assistance - Health Education