Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Overview
12
12
years of professional experience
Work History
Hospice shop Volunteer
Te Rangimarie Hospice
, Waitara
09.2023 - Current
Executed front-of-house customer service roles at Waitara retail shop.
Managed cash register tasks while assisting shoppers effectively.
Promoted a friendly environment to improve customer interactions.
Ensured orderliness and cleanliness in customer-facing areas.
Foodbank Volunteer
Waitara Pataka kai
, Waitara
08.2023 - Current
Maintained a clean and orderly workspace throughout shift.
Greeted and registered clients upon arrival at the food bank.
Provided information to clients regarding available resources and services in the area.
Greeted customers upon arrival and gave directions to appropriate facility locations.
Helped maintain accurate records of client visits and donations received.
Provided friendly assistance and information to beneficiaries on how to access services.
House of Science Volunteer
House of Science
, Waitara
07.2022 - Current
Supported educators in preparing materials for hands-on experiments.
Front Office School Secretary
Waitara High School
, Waitara
02.2014 - Current
Undertook front desk operations, ensuring welcoming experiences for all students and visitors.
Handled incoming calls, directing inquiries to appropriate personnel.
Resolved parent complaints professionally while adhering to established procedures.
Ensured confidentiality of sensitive information during parent/student interactions.
Stocked inventory and ordered office and kitchen supplies to maintain operational efficiency.
Greeted visitors, staff and students warmly, facilitating smooth transitions to relevant staff members.