Shaun Kumar
Summary
My name is Shaun Kumar, a 20 year old student currently pursuing a Bachelor of Commerce at the University of Auckland, majoring in Supply Chain Management and Information Systems. I bring a strong foundation in customer service and operational support through hands on experience as a security officer, sales associate, and valet parker. My diverse background has helped me develop excellent communication, time management, and problem-solving skills traits I apply both in the workplace and in my academic journey. I’m eager to contribute to dynamic teams and grow in roles related to logistics, systems optimization, and business operations, where I can bridge technical knowledge with practical experience.
Overview
4
4
years of professional experience
Work History
Security Officer
RocketLab
12.2024 - Current
- Conducted routine patrols of facilities to identify potential safety hazards and suspicious activities.
- Documented security events and incidents accurately in daily logs for management review.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
Sales Associate
JD Sports
09.2024 - Current
- Assisted customers in selecting merchandise, providing personalized recommendations to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Collaborated with team members to achieve store goals and deliver exceptional customer service consistently.
- Answered customer questions about sizing, accessories, and merchandise care.
Valet
ParkNFly
11.2022 - 06.2024
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Collaborated with team members to streamline parking processes and reduce wait times.
- Built positive customer rapport for courteous, friendly and professional service.
Floor Staff Member
PAK'nSAVE Botany
04.2022 - 10.2022
- Monitored food safety standards to maintain compliance with health regulations consistently.
- Resolved customer complaints promptly, improving satisfaction and loyalty through effective communication.
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
Online Personal Shopper
Mitre 10
11.2021 - 02.2022
- Optimized inventory management using handheld scanning devices for accuracy.
- Fostered positive relationships with peers through teamwork initiatives, leading to increased morale among Picker staff.
- Reduced product damage by carefully handling items during the picking process.
Education
Bachelor of Commerce - Supply Chain Management And Information Systems
University of Auckland
Auckland, NZ06-2026
No Degree -
Botany Downs Secondary College
Auckland11-2022
Skills
- Report writing
- MS Excel
- Python
- Database design
- Advanced SQL queries
- Figma software
- Data visualization and presentations
- Data analysis
- Excellent communication
- Office 365
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Interests
- Participate in social tennis and social football, as recreational activities to maintain physical fitness
- Active in the gym
- Play video games and board games with my friends in my free time
- Big into film
Timeline
Security Officer
RocketLab
12.2024 - Current
Sales Associate
JD Sports
09.2024 - Current
Valet
ParkNFly
11.2022 - 06.2024
Floor Staff Member
PAK'nSAVE Botany
04.2022 - 10.2022
Online Personal Shopper
Mitre 10
11.2021 - 02.2022
Bachelor of Commerce - Supply Chain Management And Information Systems
University of Auckland
No Degree -
Botany Downs Secondary College
Similar Profiles
James (Bobby) JewellJames (Bobby) Jewell
Production Manager at SolAero by RocketLabProduction Manager at SolAero by RocketLab
Michael KraftMichael Kraft
Operator at Solaero Techologies by Rocketlab U.S.AOperator at Solaero Techologies by Rocketlab U.S.A
Dianna MontoyaDianna Montoya
Sr. Production Supervisor at Sol Aero By RocketLab USASr. Production Supervisor at Sol Aero By RocketLab USA
Karna ChandKarna Chand
Security Officer / Arm /Unarmed Security Officer at Hawain Garden CasinoSecurity Officer / Arm /Unarmed Security Officer at Hawain Garden Casino
LARRY PORTERLARRY PORTER
Associate Chief Security Officer/Information Systems Security Officer at Federal Bureau of Investigation, FBIAssociate Chief Security Officer/Information Systems Security Officer at Federal Bureau of Investigation, FBI