Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Shaun Vaughan

Auckland,AUK

Summary

Results-oriented National Account Manager effective at driving company sales targets aswell as keeping a focus on a high customer service level. Highly organized with excellent communication and planning abilities. Offering years of experience in fast-paced sales environments in both the grocery and foodservice channels.


I have a proven track record of providing exceptional relationship management acquired through establishing a strong rapport with customers influencing incremental volume sales and leading to new business opportunities.



Overview

9
9
years of professional experience

Work History

National Account Manager

Dairyworks
Auckland, AUK
06.2020 - Current
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Identified profitable business leads and built pipeline of prospective customers within both traditional foodservice route aswell as manufacturing and QSR.
  • Collaborated with internal teams and stakeholders to evaluate cost of goods of product and communicate this out to market on a quarterly basis.
  • Managed rollout of all new product lines aswell as entering new categories.
  • Collaborated with customer sales teams as well as end users to drive engagement within company brands and products.

Account Manager

Dairyworks
Auckland, AUK
08.2019 - 05.2020
  • Built and strengthened customer relationships based on aligned branch and support office objectives.
  • Oversaw new business development and customer servicing by driving engagement within end user and customer sales teams.
  • Educated customers on new products and functions of current product portfolio.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Negotiated prices, terms of sale and service agreements.

Territory Sales Manager

Coca Cola Amatil
Auckland, AUK
06.2016 - 07.2019
  • Communicated regularly with territory within a highly visible route for both internal and external stakeholders of the business.
  • Responsible for driving engagement and executing of projects such as New World Assortment within a store level.
  • NPD sell in within 48hrs of release agreement terms with store owners, managers and buyers for permanent display and activation placements.
  • Driving volume and rate KPI's within chosen territory by executing HO promotions, driving compliance and managing store merchandisers.


Account Manager

Bidfood
Auckland, AUK
05.2015 - 06.2016
  • Executed Head Office promotional plans and driving engagement with preferred supplier contacts.
  • Successfully drove engagement of owners and chefs through NPD, supplier end user work and customer tradeshows.
  • Oversaw new business development and customer servicing within café and casual dining channel.
  • Built and strengthened customer relationships based on current market pricing, consistent service and over and above's.
  • Management of new site launches.

Sales Representative

Southern Hospitality
Auckland, AUK
02.2013 - 05.2015
  • Achieved monthly sales goals by promoting product benefits and onboarding new customers within territory.
  • Trained new sales representatives on processes and company KPI's and culture.
  • Collaborated with Key Account Managers on large contract sites (Lion Nathan, Independent Liquor, Burger Burger).
  • Regular and updated call cycle for both new leads and key customer accounts.
  • Maintaining the processing of invoices and credits at months end.

Education

Level 4 Superyacht Crewing Course -

Mahurangi Technical Institute
Maungaturoto, NTL
04.2011

NCEA Level 1,2,3 -

Otamatea High School
Maungaturoto, NTL
12.2008

Skills

  • Relationship Building
  • Customer Service
  • Sales Forecasting and Analysis
  • Product and Promotional Planning
  • Brand Development

Hobbies

Hobbies include most outdoor sport such as Surfing, Golf and Rugby.

I have a young family so most of my spare time is spent with my partner and two young girls.

Timeline

National Account Manager

Dairyworks
06.2020 - Current

Account Manager

Dairyworks
08.2019 - 05.2020

Territory Sales Manager

Coca Cola Amatil
06.2016 - 07.2019

Account Manager

Bidfood
05.2015 - 06.2016

Sales Representative

Southern Hospitality
02.2013 - 05.2015

Level 4 Superyacht Crewing Course -

Mahurangi Technical Institute

NCEA Level 1,2,3 -

Otamatea High School
Shaun Vaughan