SHAUNA SYNNOTT
Christchurch,New Zealand
Summary
Highly motivated and technically skilled professional with over 5 years of experience in pipeline maintenance and trenchless rehabilitation. Seeking to leverage extensive experience with CCTV inspections, pipe repairs, maintenance and site safety to transition into a career in Plumbing. Committed to high-quality workmanship and long-term professional growth within the trade.
Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cured In-Place Pipe (CIPP) Technician / CCTV Operator
Pipe Medic Ltd
Christchurch, NZ
03.2021 - Current
- Execute trenchless pipeline repairs using CIPP liners and patch repairs to seal defects & infiltration points.
- Perform comprehensive CCTV inspections and pipeline maintenance for major projects.
- Operated robotic cutting tools to remove obstructions from 100DN+ pipelines.
- Liaise directly with homeowners, builder &, subcontractors to coordinate site access and project requirements.
- Diagnosed pipe structural issues using specialized tools to ensure effective repairs.
- Operated and maintained advanced drainage equipment for efficient service delivery.
- Developed troubleshooting guides to assist staff in resolving common technical issues.
- Maintain and service high-tech inspection and repair equipment to ensure zero downtime.
Brand Manager
Gelato & Tea
Christchurch, NZ
11.2020 - 03.2021
- Managed daily operations, staff training, and inventory invoicing.
- Developed strong supplier relationships and managed business administration tasks.
- Developed and executed brand strategies to enhance product visibility and market share.
- Conducted market research to identify consumer trends and inform product development.
- Analyzed competitor activities and adjusted branding approaches accordingly.
- Collaborated with sales teams to create effective merchandising strategies that drive revenue growth.
Assistant Manager
Moon Under Water
Christchurch, NZ
12.2017 - 11.2020
- Successfully managed teams in high-volume environments and organized large-scale events.
- Led team in daily operations, ensuring efficient service and adherence to quality standards.
- Developed training materials to enhance staff onboarding and performance consistency.
- Coordinated inventory management systems, optimizing stock levels and reducing waste.
- Implemented customer feedback initiatives, improving satisfaction and retention rates.
Bar Manager
Pomeroy's Old Brewery Inn
Christchurch, NZ
03.2015 - 11.2017
- Handled cash operations, staff supervision, and high-level customer service.
- Oversaw daily bar operations, ensuring high service standards and customer satisfaction.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Education
High School Diploma - Horticulture
NZMA
Christchurch, NZ07-2024
Special Needs Assistant (SNA) - undefined
Drogheda Institute of Further Education
01-2013
Sports Injury & Recreation (Level 3) - undefined
Greenhills College
01-2011
Skills
- Specialized Pipeline Skills: CCTV Pipeline Inspection, CIPP Lining, Patch Repair Training, and Manhole/Sewer Rehabilitation
- Equipment & Maintenance: Operating robotic cutting equipment, servicing specialized pipeline machinery, and pipe flushing/unblocking
- Safety & Documentation: Site Safe certified; proficient in completing HSEQ documentation and maintaining strict site safety standards
- Problem Solving: Experienced in investigating pipe damage, determining access points, and implementing logical solutions under pressure
- Current confined space entry ticket
- Chemical safety procedures training
Certification
- CCTV Operator Training
- Patch Repair & CIPP Lining Training
- Site Safe Certification
Languages
English
Timeline
Cured In-Place Pipe (CIPP) Technician / CCTV Operator
Pipe Medic Ltd
03.2021 - Current
Brand Manager
Gelato & Tea
11.2020 - 03.2021
Assistant Manager
Moon Under Water
12.2017 - 11.2020
Bar Manager
Pomeroy's Old Brewery Inn
03.2015 - 11.2017
Special Needs Assistant (SNA) - undefined
Drogheda Institute of Further Education
Sports Injury & Recreation (Level 3) - undefined
Greenhills College
High School Diploma - Horticulture
NZMA
PERSONAL ATTRIBUTES
- Reliability: Proven track record of loyalty and representing companies to the highest standards.
- Communication: Effective at communicating technical issues clearly to both clients and team members.
- Adaptability: Eager to learn new trades and continuously improve technical proficiency.