Summary
Overview
Work History
Skills
Timeline
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Shavarne Rangimarie Gardiner

Wakefield,TAS

Summary

Experienced in customer service and sales in a fast-paced retail environment, I have developed strong skills in problem-solving and maintaining a positive shopping experience for customers. Seeking to transition into a new field to contribute these skills to team success and customer satisfaction. Possessing a positive and personable demeanor, I have a natural knack for connecting with customers and creating a welcoming shopping experience. Knowledgeable in retail operations, inventory management, point-of-sale systems, and merchandising, I am an asset to any team. Dedicated to enhancing customer satisfaction and driving sales growth through excellent service. Successfully engaged customers and drove sales in fast-paced retail settings. Utilized effective merchandising strategies to consistently enhance the shopping experience. Demonstrated high levels of customer satisfaction and operational efficiency.

Overview

12
12
years of professional experience

Work History

Retail Assistant

Bed Bath & Beyond
05.2023 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Actively engaged customers to provide general assistance and information on store merchandise.

Candle Maker

Self Employed
02.2021 - 05.2023
  • Streamlined inventory management processes to ensure accurate tracking of supplies while minimizing excess stock levels.
  • Provided exceptional customer service by addressing inquiries promptly and courteously while sharing expert knowledge about different candle options.
  • Enhanced candle quality by utilizing precise measurements and implementing strict quality control measures.
  • Conducted market research on current trends in the candle industry, ensuring that products remained competitive and relevant.
  • Partnered with suppliers to negotiate cost-effective deals on raw materials, resulting in reduced production costs without compromising quality.
  • Increased customer satisfaction by creating visually appealing, unique candle designs tailored to clients'' preferences.
  • Established a loyal customer base by consistently delivering high-quality, one-of-a-kind candles that exceeded expectations.
  • Retrieved and transported material and supplies to and from work area and locations.
  • Expanded product offerings by incorporating specialty items such as scented oils or decorative accessories into the portfolio.
  • Improved overall production efficiency by optimizing the wax melting process, reducing waste and increasing output.

Community Support Worker

Brackenridge Estate Ltd
09.2014 - 05.2021
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
  • Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
  • Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.

Teacher Aide

Cashmere High School
05.2013 - 09.2014
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Night Shift Community Support Worker

NZcare
Christchurch, Canterbury

Skills

  • Customer Support
  • Customer Service Expertise
  • Patience and empathy
  • Time management capabilities
  • POS system operation
  • Flexible schedule availability
  • Payment processing
  • Upselling strategies
  • Visual merchandising
  • Inventory replenishment

Timeline

Retail Assistant

Bed Bath & Beyond
05.2023 - Current

Candle Maker

Self Employed
02.2021 - 05.2023

Community Support Worker

Brackenridge Estate Ltd
09.2014 - 05.2021

Teacher Aide

Cashmere High School
05.2013 - 09.2014

Night Shift Community Support Worker

NZcare

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Shavarne Rangimarie Gardiner